NUwave

For wireless network access, all faculty, staff and students must use NUwave, the secure/encrypted wireless network available for authenticated users in academic and administrative locations and common areas of residence halls. By using your myNEU username and password, faculty and staff and students have access to the Internet and a wide range of applications. Faculty and staff also have access to shared network drives and network printers.


Access

NUwave is available to everyone with a myNEU login on all Northeastern campuses. For more details, see the FAQs.

NUwave is being expanded into residential areas on the Boston campus. The following will be 100% NUwave buildings by September 2014:

  • 44 Hemenway
  • 407 Huntington Ave
  • 768 Columbus Place
  • 780 Columbus Ave
  • International Village
  • Kennedy Hall
  • Kerr Hall
  • Light Hall
  • Loftman Hall/153 Hemenway
  • Melvin Hall
  • Rubenstein Hall
  • Smith Hall
  • Speare Hall
  • Stetson East
  • Stetson West
  • White Hall
  • West Village C

Project updates are available here.

NUwave is also available in the Speare, Stetson West, Stetson East, White and West Village Quads.

Get Started

Connecting a laptop for the first time:

  • With your wireless connection on your laptop turned on, bring up all of the available networks, select “NUwave” and click “Connect.”
  • When the prompt comes up, sign in using your myNEU login and password.
  • You are now connected and have access to Northeastern’s applications, resources and services.

Connecting a mobile device (iOS or Android) for the first time:

  • With Wi-Fi turned on, select “NUwave” from the available networks list.
  • When the prompt comes up, sign in using your myNEU login and password.
  • Accept the certificate and finish authentication.

Northeastern will periodically update the NUwave security certificate. When this happens, a notification will appear the next time you try to connect. Follow these instructions to accept the new certificate.

Support

If you have a question about or need assistance connecting to NUwave on any Northeastern campus, please contact the ITS Service Desk at 617.373.4357 (xHELP) or via email at help@neu.edu. Outside of regular Service Desk hours  both the phone number and email are monitored by the staff at the Help & Information Desk near the InfoCommons in Snell Library.

FAQs

NUwave – FAQs

How To’s

NUwave – How To’s

  • How To: Use wireless computers effectively in a classroom
  • How To: Reset a printer connection that has gone offline due to a low wireless signal

Updated August 2014