Updated December 2014
Information Technology Services is able to assist you with your technology needs on campus while you are at Northeastern – whether you are moving to the Boston campus during Welcome Week in the fall, or are returning from a N.U.in or co-op experience in the spring, Learn more about what is available in the residence halls and on campus in the sections below.
Download the 2014 Connection Kit
Please note that there are now additional 100% NUwave buildings since the 2014 Connection Kit was printed in August 2014.
Before you arrive
As a Northeastern student, you have access to a variety of education discounts for new computers and software. On myNEU, under the Self-Service tab is the Tech Marketplace section, which provides links to different educational discounts related to technology. Remember to check with your individual college as your computer needs may vary based on your program.
Symantec Endpoint Protection (SEP) antivirus software is available to all Northeastern students for free, through the Software Downloads section of myNEU. Be sure to uninstall any other antivirus software before installing Symantec Endpoint Protection.
The Northeastern Printing Plan provides students with an annual $120 credit towards printing on campus. Files can be sent to print from an ITS-managed computer lab or from your personal computer once you’ve downloaded the Virtual Print Client software (available through the Software Downloads section of myNEU). Swipe-to-print locations are distributed around the Boston campus, including the lobbies of many residence halls, so you don’t need to bring your own printer.
Appropriate Use Policy
Take the time to read the Appropriate Use Policy (AUP), which outlines the terms and conditions for using Northeastern’s information systems.
What to expect ON campus
All students living in university-owned residence halls and Northeastern @ The YMCA have free access to HuskyCable, Northeastern University’s own cable TV service, offering over 80 broadcast and premium channels.
What you will need:
- A coaxial TV cable (Available at the Northeastern Bookstore and most major electronic retailers)
- Your TV’s manual (You can download this from the manufacturer’s website if you don’t have it on hand)
- Your TV’s remote
Details on HuskyCable basics, instructions for setting up HuskyCable on your TV and helpful tips can be found on page 5 of the 2014 Connection Kit.
All students living in university-owned residence halls and Northeastern @ The YMCA are provided with Internet access through ResNet, a high-bandwidth, high-speed wired network. Students are required to register annually to use the network. We strongly encourage students to use ResNet whenever possible as it is significantly faster than any wireless network, providing you with a better experience for streaming video or gaming.
What you will need:
- A device with an Ethernet port or USB to Ethernet Adapter
- An Ethernet cable (CAT5 or CAT6) not to exceed 25 feet
- Your myNEU username and password (to register)
Details on ResNet, instructions for registering for ResNet access and more can be found on pages 2-3 of the 2014 Connection Kit.
All students living in university-owned residence halls and Northeastern @ The YMCA have the ability to access to wireless Internet – although how your connection method varies based on the residence hall.
100% NUwave Coverage Buildings
NUwave, the university’s secure wireless network, is available in all administrative and academic buildings. NUwave is currently being expanded within the university-owned residence halls (details here). All residence halls will have 100% NUwave coverage by August 15, 2015. Below is a list of the residence halls that currently offer 100% NUwave wireless access:
- 10 Coventry
- 144 Hemenway
- 407 Huntington Ave
- 768 Columbus Place
- 780 Columbus Ave
- Davenport A
- Davenport B
- East Village
- Hastings Hall
- International Village
- Kennedy Hall
- Kerr Hall
- Light Hall
- Loftman Hall/153 Hemenway
- Melvin Hall
- Rubenstein Hall
- Smith Hall
- Speare Hall
- Stetson East
- Stetson West
- White Hall
- West Village A
- West Village B
- West Village C
- West Village F
- West Village G
- West Village H
- Willis Hall
What you will need:
- Your myNEU username and password (to login)
Important Notice For 100% NUwave buildings — Do NOT Set Up Personal Routers
The Appropriate Use Policy (AUP) states that students may only connect personally-owned routers and/or wireless access points to the ResNet network in residence halls that do not have 100% NUwave wireless coverage. Failure to comply with the AUP may result in action by ITS, including: loss of network use; referral to the Office of Student Conduct and Conflict Resolution (OSCCR).
Also the addition of non-ITS wireless access points in areas where NUwave is offered degrades the service for both the NUwave network and the additional access point. Finally, there are security concerns with the amount of personal information that may be leaked from these additional access points.
Bring Your Own Router (BYOR) buildings – only until end of Summer 2015
Residential buildings that DO NOT offer 100% NUwave wireless access (see list below), are considered Bring Your Own Router (BYOR) buildings. Only students living in these buildings are allowed to set up personally-owned routers and/or wireless access points, following the university’s Wireless Security Requirements and Recommendations.
- 106, 110, 116, & 122 St. Stephen Street
- 319 Huntington Ave
- 337 Huntington Ave
- Burstein Hall
- West Village E
What you will need:
- You must have already completed the ResNet registration process with your computer before setting up a wireless access point
- Personally-owned router and/or wireless access point
- 2014-2015 ResNet Router/Wireless Access Information – Security Requirements and Recommendations
Getting Connected — Setting Up Your Router
First connect your computer and register for ResNet using an Ethernet cord, and then connect and register your wireless access point or router. Follow the “Register Browserless Device via Photo Upload” instructions on page 3 of the 2014 Connection Kit. After you register your router, turn it off, and wait several minutes before restarting it to complete the process.