FAQs

Accounts & Access
Communications & Collaboration
Labs & Printing
Software & Hardware
Network & Storage
Business Applications
Teaching & Research
Support & Training


Accounts & Access

Online Accounts – FAQ
Sponsored Accounts – FAQ

Communications & Collaboration

Student Email, Calendar & Documents (HuskyMail and G-apps) – FAQ
Faculty/Staff Email and Calendar – FAQ
Instant Messaging (Lync) – FAQ

Labs & Printing

Northeastern Printing Plan – FAQ
Network Printing – FAQ
Plotter Printing – FAQ

Software & Hardware

Standard Hardware and Software – FAQ
Microsoft Student Advantage – Office 365 ProPlus – FAQs
Microsoft Office 365 – Faculty/Staff ProPlus – FAQs
myApps – FAQ

Network & Storage

NUwave – FAQ
NUwave-guest – FAQ
NUnet – FAQ
ResNet – FAQ
NURes-device – FAQ
TV and HuskyCable – FAQ
Network Shared Storage – FAQ
Virtual Private Network (VPN) – Remote Access – FAQ

Business Applications

Salesforce.com – FAQ
SharePoint – FAQ

Teaching & Research

FACT in Blackboard – FAQs

Support & Training

Computer Technology Support – FAQ
Classroom Technology Support – FAQ
Conference & Event Technology Support – FAQ
myHelp – FAQ
Knowledge Base – FAQ