SharePoint – FAQ

What is my username and password for Office 365 applications?
The username you use to log into your email and any Office 365 application on all platforms (desktop/laptop, web, mobile) is [myNEU username]@northeastern.edu. For example, if your myNEU username is kinghusky, your new login username is kinghusky@northeastern.edu. This is your Office 365 username and it will be used to access all Office 365 services. Your password is your myNEU password.

Where can I find basic user instructions for SharePoint 2010?
Check out the SharePoint Help & Support pages to learn helpful tips and to learn about the Drop-In Lab hours.

What classes are available for SharePoint?
SharePoint training is available through the ITS Training Department. Learn the basics of working with documents, calendars and other features, as well as site administration tasks such as adding users and managing permissions. Go to the ITS Training website to see a schedule of classes and sign up.

What training is available to site owners?
ITS provides admin training to site owners whenever you request a new site.

Where can I go for support?
An open format drop-in lab where SharePoint site owners/admins can stop by and receive assistance with their current site setup, as well as inspiration and ideas on how to maximize the use of SharePoint. Select topics, such as permissions, may also be reviewed regularly. Check the ITS Training website or SharePoint Help & Support pages for listings and more information.

What other training resources are available?
Northeastern University offers faculty, staff and students additional training through lynda.com. Lynda.com has self-paced modules covering many topics, including SharePoint. To find out more about lynda.com online training, please see the Online Application Training page or contact ITS at training@northeastern.edu.

Questions?
Contact the SharePoint Team at SharePointHelp@northeastern.edu.

Updated January 2017