Salesforce.com – FAQ

What departments use Salesforce.com-based applications?

Advancement, the Disability Resource Center, the Office of International Study Programs (Study Abroad), Community Engagement, among others, use tools based on Salesforce.com to provide their services.

Where do I log in?

You can log in at http://northeastern.my.salesforce.com/.

Why am I receiving an error message when I use a bookmarks?

You have incorrectly bookmarked the page. Instructions can be found here.

Can I use Salesforce when I am off-campus?

Yes you can, using the VPN. Click here to learn more.

I want to add something new within Salesforce.com. Where do I start?

Start by visiting myHelp to submit a Request for Change (RFC) form or by contacting the ITS Service Desk at 617.373.4357 (xHELP) or help@neu.edu.

Updated July 2014