Now available for students: OneDrive for Business

Last fall, Northeastern introduced free downloads of Microsoft Office for students through Microsoft Student Advantage Program, which is made possible by the university’s Office 365 license. As of this fall, students now also have free access to OneDrive for Business, the Office 365 cloud storage service. NOTE: OneDrive for Business is not the same as Microsoft’s OneDrive.


What do students get?

  • Online storage for mobile, offline and online files
  • Access to the online Office applications: Word, PowerPoint, Excel and OneNote

Why does this matter?

The biggest benefit is the tight integration of OneDrive for Business with the Office mobile apps on phones and tablets. Over the past year, Microsoft has added connections to other cloud services, including Dropbox and Google Drive, but the native storage space – where the mobile apps really want to save to and open from – is Microsoft’s own OneDrive for Business service.

Another advantage is that because this storage is part of Northeastern’s Office 365 license, it is locked down to the Northeastern community. This makes it a great place to share or collaborate on files with other students, as well as faculty, advisors and university staff.

This also provides access to the online Office applications. They have the look and feel of Office 2013, have even more functionality than the mobile apps, and save automatically to OneDrive for Business. When you’re not on your own computer, or you have something you don’t want to view on a mobile screen, you can log into OneDrive for Business to open and edit online the Office files you’ve saved there.

How do I access it?

Students can access OneDrive for Business and the online Office applications by going to:

Enter your Office 365 username ([myNEU username] When you tab or click into the password field, you will be redirected to the Northeastern Office 365 sign in page, which will autofill the username you previous typed. Then you will need to enter your myNEU password. You can also access it through the Student Advantage Program channel on the myNEU portal.

What else do I need to know?

Access to OneDrive for Business is tied to your Northeastern Office 365 account – your access will end one year after you leave Northeastern, whether you graduate or withdraw.

To learn more, including How To’s for some of the most common features, visit the OneDrive for Business page.

Introducing RemoteApp – A New Way To Use Applications

Starting today, September 9, 2015, a new virtual desktop service named RemoteApp is available to students, faculty and staff. This new service will replace the older technology behind the myApps virtual Windows desktop experience at the end of the Fall 2015 semester. With the new service, you remotely connect to our servers for virtual access to individual Windows applications.

RemoteApp offers access to the following software applications:

  • ArcGIS
  • ChemBio Suite
  • Dr. Racket
  • Group Manager (faculty/staff only)
  • Gaussian
  • GaussView
  • IBM SPSS Statistics
  • Mathematica
  • Microsoft Office 2013 Suite
  • Microsoft Project (faculty/staff only)
  • PCI Geomatica
  • PhysioEx
  • Stata

The two virtual desktop services will run concurrently until myApps is retired on December 20, 2015. If you are a myApps user, please take some time this semester to try out RemoteApp. Additional details are available on the RemoteApp service page. Report any problems to the ITS Service Desk at 617.373.4357 (xHELP) or email To provide feedback on RemoteApp, please send an email the project team.

View The Classroom website screenshot

From ATS: Fall 2015 Updates

Academic Technology Services is providing greater visibility into classroom technology, enhancing collaboration and learning spaces, piloting a new content creation tool, and reaching out for speakers at next year’s TEXPO. As a reminder, ATS provides classroom technology training throughout the year.

New Classroom Website

A new View The Classrooms site, which showcases classroom technology, is now available for the Northeastern community. Many enhanced classrooms are reshaping teaching and learning through the use of innovative technology in those rooms.

Information Technology Services, along with the Registrar’s Office, are in the process of updating Northeastern’s classrooms to provide increased flexibility, supporting the new needs of educators and students. Some of the changes are physical, in the way the spaces are configured; others are technological, enabling virtual participants to be involved in the classroom.

The new site gives you full visibility into what is available in a given spaces. It replaces the old “View the Classroom” application linked on the myNEU portal, and allows you to find classroom configurations and technology that will meet your needs. You can browse by building via a map, or use the advanced search to find specific requirements. It also provides detailed instructions for using the integrated technology for those signed in with their myNEU username and password.

Check out the site directly here, or look for it on the myNEU portal.

Discovery Lab Collaboration and Learning

The Discovery Lab, located on the first floor of Snell Library, is the ideal for space for people to come together in order to showcase, share, and demonstrate projects and ideas.

This summer, ITS updated the lab space with two new 6-foot whiteboards, adding to the two mobile whiteboard stations that are already in place. The updates make the room ideal for collaborative break-out sessions.


The space can also be utilized for lectures and presentations, and will once again be available as a classroom. Last fall the Discovery Lab hosted three classes, two of which were directed studies. The room is outfitted with Mac and Windows computers with lab images, and large-screen TVs that can serve as displays for all the computers. It also has multiple places to plug in personal devices. Contact ATS at for assistance in booking the room with the Registrar’s Office for the term.

To learn more about everything offered in the space, visit the Discovery Lab website.

Zaption Software Pilot

Zaption is a new content creation tool that makes it easy for instructors to build interactivity into their video lessons, and the 2015 winner of LaunchEdu.


Intrigued? ATS is looking for 10-15 participants for a limited pilot this fall at Northeastern to help gauge interest and utility. Contact to join the pilot team. To learn more about the tool, visit the Zaption site.

TEXPO 2016 Call for Panel Presentations

The next TEXPO: Technology in Teaching Expo has been announced for Tuesday, March 15, 2016. At this year’s inaugural TEXPO more than 80 faculty members were in attendance. There were six panels where faculty talked about how they use various technologies to support their teaching. Details and recorded sessions can be found on the TEXPO website.


The call for panel presentations for the 2016 conference is now open. Please contact if you’d like to present on a technology that you use in the classroom, or in a flipped, blended, or online class. ATS will work with you to pilot new technologies and present on your experience. Share how you are leveraging the current supported technologies, and bring along stories about any of your successful technology adoptions.

Available Training From ATS

ATS offers courses on a variety of topics to help faculty learn about and use technology in their courses. In addition to the Introduction to Blackboard course, courses on other Blackboard features include the discussion board and the gradebook assessment. Other popular courses introduce you to Tegrity lecture capture, Blackboard Collaborate Web Conferencing, and TurningPoint student response system (clickers). More information can be found on the ATS training website. Customized and small-group versions are also available. Please contact with questions about individual or group registration.


New email to print feature and plotter printers

Northeastern Printing Plan – new email to print feature

In our continued efforts to improve printing on campus, we are excited to announce a new email to print feature, as part of the Northeastern Printing Plan. Now, in addition to using any computer that has the virtual printing software installed to send files to print, students, faculty and staff can now email print jobs to the Black and White 8.5×11 queue. Using your Northeastern email address ( or, compose an email message to and attach one or more files (maximum of 10 attachments per email, 100 attachments per day) and hit send. Emails cannot exceed 25 MB, as that is the maximum size allowed by both HuskyMail (Gmail) and Faculty/Staff email (Office 365). NOTE: Special CCIS or COE emails will not work with this feature.

Each attached file will be added as a print job to the Black and White 8.5×11 queue under your account. Then you can proceed any of the Black and White 8.5×11 queue location (see the Northeastern Printing Plan service page for a full list of locations). The process to release a job to print is identical to any other print job that is part of the Northeastern Printing Plan. The file name will be displayed in your print job queue after you have swiped your Husky Card.

As these files are sent directly to the Black and White 8.5×11 queue, the print layout is limited to the queue’s default settings, which is double-sided. If you need to change the print layout in any way using the print dialogue box, we highly recommend that you print the file from a computer that has the virtual printing software installed.

The email to print feature supports the following document file types:

  • Word – .doc, .dot, .docx, .rtf
  • Excel – .xls, .xlt, .xlsx, .xltx, .xltm, .xlsm, .csv
  • PowerPoint- .ppt, .pptx, .pptm, .pot, .pps, .potx, .ppsx
  • Visio – .vsd, .vss, .vst, .vdx, .vsx, .vtx, .vdw
  • Open Office- .odt, .ods, .odp
  • Image – .jpg, .jpeg, .png, .bmp, .gif, .tif
  • Email – .txtj, .mht, .emlj, .ini, .cfg

Details about the new feature, including FAQs and How To’s, can be found on the Northeastern Printing Plan service page.

New service – Large-format plotter printing

This past spring, Architecture student feedback on available printing resources led to a joint effort between ITS and the School of Architecture to provide access to two large-format plotter printers to all students, faculty and staff in the Northeastern community. During this summer’s proof of concept stage, Architecture faculty and students were beta-testers, providing useful feedback which led to service improvements. The plotter printing service is now available, and it has a dedicated space in 268 Snell Library, just beyond the cluster of black and white and color printers in the DMC.

The two production-quality HP T7200 plotters are stocked with 36″ wide rolls of plain bond paper, and are able to print both ARCH E (36”x48”) and ARCH D (24”x36”). The cost of a plot varies based on color, quality and size (area), and only Husky Dollars are accepted; plotter printers are NOT part of the Northeastern Printing Plan. A full list of costs is available on the Plotter Printing service page. For example – a high quality, full color 36”x48” plot costs $8.98.

Students, faculty and staff who want to use the plotter printer must have their file(s) in a PDF format. Files are sent from the Quick Print station located in 268 Snell Library. During regular semester hours (currently Monday-Friday, 8 a.m.-8 p.m.), the room is monitored by an ITS Service Desk staff member, who will be able to assist you with printing. Once a file has been sent, it can be printed using the swipe-to-print station mounted on each large-format printer. Print time varies based on the file size, resolution, print size and selected queue; large, high-resolution, full-color plots will take longer than smaller, low-resolution black and white plots.

Details about the service, including hours, costs, FAQs and How To’s, can be found on the Plotter Printing service page.

Coming Soon – new ITS services for Fall 2015

Information Technology Services works year-round to bring the Northeastern community new and enhanced technology and services. Starting this fall, ITS is rolling out a number of updates. Read on below for more information about how this will affect you.

Transition to 64-bit Windows environment
Upgrading to App-V 5.0
Switching faculty/staff email from to


Anticipated for mid-Fall semester 2015
Eduroam is a reciprocal global authentication system that will enable Northeastern faculty, staff and students to securely access wireless networks at participating university locations. It will also enable visiting faculty, researchers and other individuals from participating organizations to securely access a wireless network on our campus with their own credentials. It will be an enhanced alternative to NUwave-guest for individuals coming from another eduroam campus.

Map of Eduroam USA coverage

The Boston area alone has over 12 participating colleges and universities, so the Northeastern community will be able to easily connect to wireless networks at the Colleges of the Fenway, MIT, Harvard and beyond. A full list of participating US Institutions is available on the eduroam website. An international map is also available (this may take a while to load).

Transition to Windows 64-bit environment

Starting October 2015

For the last few years, ITS has been taking steps to moving the Windows-using Northeastern community towards a 64-bit-only environment for desktops and laptops. This transition to a 64-bit, and retirement of the 32-bit, is similar to the Windows XP retirement project in 2014. Approximately 1,200 managed laptops and desktops are still running a Northeastern-managed 32-bit Windows system. Starting this semester, ITS will only offer a 64-bit version of the Windows image for computers. Faculty, staff and labs currently using a Northeastern-managed 32-bit Windows computer will need to upgrade to a 64-bit image by June 30, 2016. 

Additional details will be announced in October 2015, when the project officially kicks off.

Upgrading to App-V 5.0 (Northeastern-managed Windows computers)

Starting January 2016

The main method used to deploy over 75% of the software on Northeastern-managed Windows computers is a process called application virtualization. Within the next year, ITS will be updating the software used in this process to the latest version – going from App-V 4.6 to App-V 5.0. This new version is offers more features, however it only works on Windows 64-bit systems (this is one catalysts for the transition to Windows 64-bit environment noted above). When ITS switches over to App-V 5.0, only those on a Northeastern-managed 64-bit Windows image will have full access to the ITS software available to the Northeastern community.

App-V 5.0 will be deployed in a phased manner, similar to the Office 365 project – Northeastern-managed Windows computers will be switched over in groups and not in one day. As this upgrade approaches look for updates from ITS.

Switching faculty/staff email from to

Starting January 2016

In support of the Northeastern brand, ITS is planning to transition the primary faculty/staff email address format from to Currently both and are supported domains, meaning that if an email is sent to you with either ending, you will still receive the message. The biggest change after the switch will be that any emails sent from a faculty or staff member will appear as an email address.

New Software Available – Fall 2015

New and the latest versions of software are now available to the Northeastern community in ITS-managed labs, on Faculty/Staff Northeastern-managed computers and for local install. Software availability is based on the Fall 2015 image.

If you are a faculty or staff member on a managed computer and are not seeing the latest software in Start or Software Center on Windows, or in Applications or Self Service on Mac, you may want to consider having your machine reimaged. You can do this by contacting the ITS Service Desk at 617.373.4357 (xHELP) or

Also check out the Summer 2015 new software for anything you might have missed, including:

  • Mathematica 10
  • Storyline2
  • FileMaker Pro 13

OS X 10.10 (Yosemite) standard Mac image

ITS now has an OS X 10.10 (Yosemite) standard Mac image for Northeastern-managed computers. The benefit of a standard image is that ITS tests out the operating system with software used at Northeastern to ensure everything works properly with our systems. This image includes Microsoft Office 2011 (The enterprise version for 2016 is not yet available), Acrobat Pro DC, Chrome, Firefox, Microsoft Remote Desktop, PaloAlto Global Protect (VPN software), GarageBand, iMovie, iPhoto, Keynote, Pages, and Numbers,

To upgrade to this new image, please call the ITS Service Desk at 617.373.4357 (xHELP) to make a desktop appointment, and learn the necessary steps involved in upgrading, including backing up your computer. The Knowledge Base article How to: Prepare for an OS upgrade on a Windows or Mac computer provides details for those looking to upgrade.

Symantec Endpoint Protection (SEP) 12.1.5

The latest version of the antivirus solution is compatible with Windows 7, 8 and 8.1, and Mac OS X 10.8 (Mountain Lion), and 10.9 (Mavericks) and 10.10 (Yosemite). NOTE: This version is not compatible with Windows 10.

  • Windows – Installed on all ITS-managed lab and faculty/staff Northeastern-managed computers. Available for personal faculty, staff and student computers through Software Downloads on myNEU.
  • Mac – Installed on all ITS-managed lab and faculty/staff Northeastern-managed computers. Available for personal faculty, staff and student computers through Software Downloads on myNEU.

Palo Alto GlobalProtect VPN Client 2.3.1

This update to the VPN client, which allows access to Northeastern resources when off-campus, will expand compatibility to include Windows 10.

Windows 10 Education

The Education edition of Microsoft’s new operating system is now available. This version provides Enterprise edition management features that are not in the Home edition available to individuals directly from Microsoft. See this Microsoft comparison page to determine whether you need the Education edition.

  • Windows – Available for all students, faculty, and staff through the Free and Discounted Software link on the myNEU portal. This access is provided through Northeastern license with Microsoft, administered by Kivuto. Students can download it for free. Faculty/staff can download it for a significantly discounted price.
  • Mac – Available for all students, faculty, and staff (running a partitioned or virtual environment) through the Free and Discounted Software link on the myNEU portal. This access is provided through Northeastern license with Microsoft, administered by Kivuto. NOTE: To use the third-party vendor’s system on a Mac, the supported browser is Safari. Students can download it for free. Faculty/staff can download it for a significantly discounted price.

SPSS – Now available to students for local install

For the first time, students are now able to download and use SPSS on personal machines. Currently SPSS 22 is available for both Windows and Mac on myNEU, under Software Downloads. When you download the installer be sure to read (or save) the information in the Read Me dialogue box that appears before the download begins. This text contains installation instructions and the license code which is required to authorize the software. The SPSS license code lasts one year, and expires on 8/31/2016, after which you will need to enter a new code in order to continue using the software.

Important Retirements: 32-bit Windows image, myApps, older versions of OS X

32-bit Northeastern-managed Windows computers

Retiring June 30, 2016
Following the trend of the tech industry, ITS has been moving towards a 64-bit-only environment for desktops and laptops. Starting this semester, ITS will only offer a 64-bit version of the Windows image. As a whole, the industry has been shifting to 64-bit as it pushes the boundaries of new technologies, allowing consumers to have a better experience with faster computers. (NOTE: Operating systems can come in two different versions: 32-bit or 64-bit. Digital Trends provides good background information in the article “The differences between 32-bit v. 62-bit operating systems explained.”)

The first step at Northeastern was to release over the last few semesters certain software applications as available for 64-bit systems only. This has included Creative Cloud, AutoCAD, Revit, AutoCAD Civil 3D, SOLIDWORKS, and others that require large amounts of processing power. Over the next few months, we will work with faculty and staff to migrate all remaining Northeastern-managed 32-bit Windows computers over to 64-bit.

More details about this project will be announced in October.


Retiring December 20, 2015
ITS is replacing myApps, the virtual Windows desktop environment that provides students, faculty and staff with access to certain software applications, with a new remote application service called RemoteApp. There will be a transition period of one semester, where the two systems will overlap, before myApps is officially retired. Since myApps will be retiring no new applications will be added. Learn more about RemoteApp in the newsletter article entitled Introducing RemoteApp – A New Way To Use Applications.

Mac OS X 10.6, 10.7 or 10.8

Upgrade as soon as possible
As previously written in the January 2015 newsletter, anyone currently running Mac OS X 10.6, 10.7 or 10.8 should upgrade to a more current operating system. Typically Apple only supports its latest two releases. Apple no longer supports:

With the impending release of OS X 10.11 (El Capitan) in Fall 2015, support for OS X 10.8 (Mountain Lion), released in 2012, will soon end. Unsupported operating systems no longer receive updates, which makes them a security risk in the Northeastern environment.

How do I upgrade?

  • Students/non Northeastern-owned computer: If you are running OS X 10.6 through 10.9, you can upgrade to OS X Yosemite (10.10) for free. Details on how to upgrade can be found on the Apple website.
  • Faculty/staff on a Northeastern-managed Mac: ITS has a OS X 10.10 (Yosemite) image available. Please call the ITS Service Desk at 617.373.4357 (xHELP) to make a desktop appointment, and learn the necessary steps involved in upgrading, including backing up your computer.
  • Faculty/staff on an unmanaged computer: If you are a Northeastern-owned computer that is unmanaged, we strongly encouraged to upgrade your system to the standard Northeastern-managed Mac configuration. This configuration offers the latest Northeastern software including Microsoft Office 2011, Adobe Acrobat Pro, and through the Self-Service application, there are even more applications you can download and install.
    • If you choose not to have the standard Northeastern-managed Mac configuration installed on your computer, you may update to Yosemite directly through Apple. Details on how to upgrade can be found on the Apple website. If you are on an older computer, be sure to see if your system is compatible.

MacApps (Keyserver)

Retiring October 1, 2015
Starting this October, all Northeastern Mac users will only be able to install Adobe Creative Suite products through the means outlined in the Adobe Acrobat Pro and Adobe Creative Cloud Featured Software pages.

Over the past few years, some Northeastern Mac users have utilized MacApps for access to university licensed applications, predominately Adobe Creative Suite products. ITS closed MacApps access in 2014, and has provided updates on the pending retirement in notices, including an article in the January 2015 newsletter. There are now less than 300 total users who will be impacted by the retirement. ITS is unable to contact these users directly, as MacApps only identifies users by the name of the computer being used and the majority of users are not using an ITS-managed Mac with an ITS-defined name. In some cases, the computer may be a generic machine used by a department or a student group.

If you are still using MacApps, please visit the Featured Software pages for full details about the different ways the Northeastern community can access these software applications once the service is retired.

Take advantage of ITS Training

The ITS Training group is here to provide you with resources that will enhance your professional development – whether you are a student preparing for co-op, a soon-to-be graduate, a member of the faculty, or staff at any department. Below are some of the services provided, and some technologies you should take full advantage of while you are here at Northeastern.

Instructor-Led Workshops
ITS offers many free workshops for faculty, staff and students. You can go to and look at upcoming sessions by topic, by defined date range, or just select “Browse All.” Don’t see something you want? Send us an email at with suggestions.
All active faculty, staff and students have access to free online training from the vast library of There is a link on the myNEU portal, or you can go directly to and log in with your myNEU username and password. You can also access the catalog and your playlists from any mobile device with your myNEU credentials. While much of the content is focused on applications, there are an increasing number of soft skill courses available, such as public speaking. Learn more about the tools available to you as a faculty or staff member, or as a student, in the section of the Online Training page.

Custom Classes
If your department or student group would like a course just for your needs, ITS Training staff will be glad to develop and provide a session. Content can be from the existing Training catalog, or can be fully custom, dependent on the trainers’ skillsets. Please contact with requests.

Follow the Training account @ITSTrainingNU. Posts include links to interesting articles with how to’s and updates on applications.

Microsoft Office 365
Take advantage of this free technology. As long as you are active at Northeastern, you can install and use the latest Office suite on up to five personal computers. You can also sign in with your Northeastern Office 365 account to any mobile Office apps that you install on your phones or tablets. As of September 2015, students join faculty and staff in having access to web versions of Word, Excel, PowerPoint and One Note, and also access to 1TB of cloud storage through Northeastern’s Office 365 OneDrive for Business service. Learn more at the Microsoft Office 365 page, check out the post announcing OneDrive for Business for students, and join training sessions a number of new Office 365 services.

Knowledge Base
The ITS Knowledge Base provides searchable information on Northeastern-specific technologies and services. You can access this from the myNEU portal or through the ServiceNow portal. Learn more about the updates to the Knowledge Base, how to access it, and how best to find answers in the Meet the new ITS Knowledge Base post.

Hit top speed on Northeastern wifi

A wireless network rarely outpaces the connection speed of a wired one (which is why ITS recommends using NUnet or ResNet whenever possible), but nothing beats the freedom of wandering campus while connected to wifi.

To get the most out of the NUwave wireless network, check out the information and tips below.

Location, Location, Location

If you are in an academic or administrative space, or university-owned residence hall, and need to connect your laptop, tablet or phone, you are covered.

Prior to last summer, if you were outside of those places in the past, you might have made do with “bleed” from the internal signal, but that was hardly ideal. This year ITS has been working to provide access in the most common outside areas around campus. As of August 2015 that project is complete.


TIP: Signal strength will depend on how close you are to the access point, so take a look at this map to see where you should stake your spot.

Wireless Is A Shared Resource

A wireless network signal is a finite resource – the more people who are using it, the slower the speed is for everyone. This is particularly true if you or the people around you are using it for bandwidth-intensive activities, such as streaming, downloading, or virtual computing.

Another guaranteed speed stealer: Anyone with a personal router. These are not allowed in 100% NUwave areas under the university Appropriate Use Policy (AUP).


TIP: If you plan on using lots of bandwidth, plug in and take advantage of the wired NUnet and ResNet networks.

Choose Your Tools Wisely

The speed of your connection to each access point depends on two factors: 1) The standard the access point supports, and 2) the standard your computer or device supports. ITS is upgrading NUwave to an 802.11ac network, a project that is over 70 percent complete. The buildings still on the list for updates are on the 802.11n standard.

If you are on a computer or device that uses 802.11n, your speed will be the same no matter where you connect on campus. If your computer or device uses 802.11ac, you will be able to take advantage of the faster-speed access points where available.


TIP: To always hit top speed, consider upgrading to a new wireless card or device, or using a USB wireless adapter (available at most major electronics retailers).

It’s Not Always About the Network

There are a number of reasons you may be having trouble getting somewhere on the web that have nothing to do with NUwave.

  • Try other sites – If other places load fine, it’s likely that the problem lies with the one you are trying to access.
  • Double check the basics – We’ve all done it at some point…make sure your wireless is turned on.
  • Run a scan – Put your computer or device through an antivirus checkup. You could be infected with something that’s causing the slowdown and other problems.
  • Install updates – Operating system updates and driver updates can make a difference, so make sure you have the latest installed.


TIP: Help protect yourself by downloading Symantec Endpoint Protection (SEP) antivirus for FREE from Software Downloads on myNEU.

When NUwave is Down, Let Us Know

While ITS does monitor NUwave, you may notice an outage before we do. Don’t assume that someone else will report it. In fact, when it comes to network outages, the more reports we get, the better, as that will tell us the extent of the problem. Contact the ITS Service Desk at 617.373.4357 (xHELP) or, and share where you are and when the problem started.

You can also follow us on Twitter @NortheasternITS for alerts on planned and unplanned outages, and reports on when outages are resolved. Please do not report outages to the Twitter account – for action, you must submit a ticket by contacting the ITS Service Desk.

Students relaxing in Centennial Common

Take Advantage Of Outdoor NUwave Coverage

Grab a brightly colored adirondack chair and use your laptop or tablet in many more outdoor spaces across campus! ITS has been working hard this summer to install additional outdoor wireless access points across campus, expanding on the work done during the first phase of the residential wireless project in the courtyard areas of Speare, Stetson West, Stetson East, White and West Village (A, B, C).

The new major outdoor spaces covered include:

  • Cabot Court
  • Centennial Common
  • Freshman quad
  • Krentzman quad
  • Snell quad (and the area behind the Curry Student Center)
  • Robinson quad (Mugar/Hurtig/Robinson/the Curry Student Center)
  • Between Churchill & Cabot Center
  • Between Ell and Hayden
  • Between East Village and Mugar
  • Between West Village G and H
  • In front of West Village E
  • Between International Village and Ruggles Station

This extensive outdoor wireless expansion was made possible due to significant cost savings during the two-year Residential Wireless Expansion project, a joint collaboration between ITS and the Department of Housing & Residential Life (part of EMSA). The project team’s cost savings was reinvested back into the Northeastern community and used to bring NUwave coverage to all outdoor community spaces. The overall project was delivered on time and under budget.

Example of an external wireless access point on the exterior of West Village G
External wireless access point on the exterior of West Village G, with close up view.

The map below shows in green and teal the areas that are officially covered by NUwave. The strength of your signal will vary based on your proximity to the wireless access points. You may be able to see NUwave being broadcast outside of the green and teal areas below, but these spaces are not considered official coverage areas. The signal may be weaker in these areas because there is too much distance between your device and the access point. NUwave Coverage MapNOTE: Click to enlarge the image.

ITS has tested the main outdoor coverage areas for signal strength. If the signal strength is low and you believe the area should be fully covered by NUwave, please contact the ITS Service Desk at 617.373.4357 (xHELP) or Be sure to include the physical location where you are experiencing the issue.