ALERT: Phishing Email And Website –

Northeastern is currently the specific target of a scam designed to steal money and financial information from members of our community. These criminals are using a process known as “spear phishing” – a highly targeted form of phishing that specifically focuses on a particular individual or group, with the aim of gaining access to your personal and […]

New SharePoint URL Effective June 15, 2015; Weekend Outage Starting Evening Of June 12

Updated: Monday, June 15, 2015 ITS has completed updating the Northeastern SharePoint collaboration environment. The new URL – – is now live. Please review the FAQs for information on what has and has not changed. If you encounter any changes or issues not outlined below, or have any questions, contact the ITS Service Desk […]

myBackup To Be Upgraded On June 5, 2015

  On the evening of Friday, June 5, 2015, Information Technology Services will upgrade the Windows version of the myBackup client. All functionality will remain the same, however there will be a new icon for myBackup following the upgrade. Once the new client is made available, the local version of myBackup will update itself, following the next scheduled […]

Residence Halls To Have 100% NUwave Access By Fall 2015

In partnership with Housing and Residential Life, ITS has been expanding NUwave wireless network access within university-owned residence halls. At this time, 28 out of 33 halls have 100% wireless coverage, five of which (10 Coventry, Davenport A, Davenport B, West Village B and West Village F) went live today – May 4, 2015. The remaining buildings will be completed over […]

Things you may have missed…

The never-ending winter is finally gone! While you were buried, shoveling (and shoveling), or sitting back with hot chocolate, you may have missed some of our important stories in January 2015. New VPN and Remote Access Requirements A new Virtual Private Network (VPN), Palo Alto’s GlobalProtect, is part of our continued efforts to enhance the security of Northeastern’s […]

New name, same great security service

In order to more precisely reflect the office’s core focus – protecting both computing and information assets of the university community – Information Technology Services’ security unit has been rebranded to Office of Information Security. This change is in name only! You will still receive the same great service you’ve come to expect, and OIS […]