Federal and State Tax Information
Please understand that the staff of the ISSI are not tax specialists and cannot provide tax advice.
U.S. federal taxes and Commonwealth of Massachusetts taxes for the 2013 calendar year are both due on Tuesday, April 15, 2014. For 2013 taxes, the ISSI has once again secured free access for you to an online tax assistance software product with Windstar Technologies. The button below will lead you to Windstar's website. Please consult the information on this webpage below the button for instructions on creating an account on the Windstar system.
Please know that while you may access the Windstar system at this time, and use it to help file your federal tax return, that Windstar is still in the process of updating their software to be in compliance with the latest tax regulations for Massachusetts state tax returns. They hope to have their software available for use by the middle of March, 2014.
Helpful Information for Registering with Windstar
When you first reach Windstar's homepage you will be asked if you are a new or returning user, as seen on the right side of the image below.
If this if your first time using Windstar through Northeastern University, then you will need to click on the word "REGISTRATION" (as seen circled in blue on the image below).
If you used Windstar with Northeastern for your 2010, 2011 or 2012 taxes, you should click on the link entitled "CLICK HERE" (as seen circled in red on the image below).
First Time Users
If this is your first time accessing Windstar through Northeastern University, you will be taken to a screen where you will be asked to enter your name and email address. For your email address, you must list an account with a Northeastern domain (example - @husky.neu.edu or @neu.edu). If you use another email domain, you will not gain access.
You will also need to select a username and password for Windstar's website. It is advised that you pick a username that matches your myNEU username. This will make it easier for you to remember the username in the future.
Finally, you will be asked to enter an Access Code. The Code for your 2013 taxes is F2SLFDUF2S8H. It is case sensitive, too.
Please be sure to read the User License Agreement and click the box below this Agreement to show that you read and agree with the text.
If you used Windstar's services for your 2010, 2011 or 2012 taxes through Northeastern University, then you will be asked to enter your existing Username and Password, along with a new Access Code. The Access Code for your 2012 taxes will be F2SLFDUF2S8H.
If you cannot remember, or locate, the password that you used in the past, then you should return to Windstar's homepage and click the link on the left hand side entitled "Forgot Your Password?".
Once you have accessed Windstar, should you have any questions about the use of the product itself, please direct email them to Windstar.firstname.lastname@example.org
In addition to Windstar, the Internal Revenue Service (IRS) and Massachusetts Department of Revenue (MDOR) provide free consultation to tax filers. You can access online help and information and telephone support from both the federal and state departments.
The Internal Revenue Service (IRS) website provides detailed information. There is also an online help function. The following index pages will help you find the information you need:
If you have questions on your tax returns you may also contact the IRS through their toll-free assistance hotline at 1-800-829-1040. The telephone line is open for your questions from 7:00am until 10:00pm Eastern Time from Monday through Friday.
If you still have questions that you feel you cannot resolve through the Internet or telephone, then the IRS is offering free face-to-face consultation on federal tax filings at their downtown Boston IRS Taxpayer Assistance Center, which provides assistance in over 150 languages.
The IRS’ Boston Assistance Center is located inside the JFK Federal Building at 15 New Sudbury Street, and is open from 8:30am until 4:30pm, Monday through Friday. The JFK Building is located near the Government Center T Stop on the MBTA’s Blue and Green Lines.
Massachusetts State Taxes
The Massachusetts Department of Revenue (MDOR) offers online tax advice at their website. Visit www.mass.gov/dor and input “residency status” in the search field. Their website also includes online FAQs for individual tax filers, including information related to determining tax status, whether you are a resident or non-resident of Massachusetts, and how you may claim a tax treaty exemption.
The MDOR also offers assistance over the telephone via their toll-free number at 1-800-392-6089.