Tag Archives: Self-Service

Update on Recent Registration System Disruptions

  Update on Registration Progress as of 12/21/12: Work continues on our troubleshooting process and the team is testing several configuration changes to improve the registration backend processes. Information Technology Services & the Registrar’s Office have spoken with other Banner schools- those who have not experienced registration problems and those that have had issues.  We are specifically looking […]

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Accessing Software

There are several distribution methods for software for on- and/or off-campus use depending on licensing agreements, University affiliation, and computing platforms. Some software may be downloaded and installed, other software may only be accessed while logged on to the Northeastern University network. Software Download service on myNEU Portal — software available for download and install […]

Posted in 2010 September IS Newsletter | Also tagged | Comments closed

Did you know that HELP is here?

NU Information Services has expanded the means by which you can get help when you have a technology issue. As part of the ongoing IS effort to enhance and broaden the methods by which faculty, staff and students can reach out for technological assistance we are excited to introduce myHelp. This new tool enables each member of […]

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So we have a Knowledge Base?

myKnowledge, the Information Technology Services searchable knowledge base now available from myNEU, myHelp, and the new Information Technology Services website, has over 107,000 solutions to your technology hardware and software questions. Topics include PC and Mac hardware and applications, particularly those provided by Information Technology Services. In addition there are over 1,500 Northeastern-specific solutions including […]

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myNEU – What’s Out There

As the summer winds down, please remember that the myNEU portal provides one-stop access to a variety of services to help you manage information and connect with other university departments. New for this fall are “myTickets,” a gateway to online ticket purchasing for university athletic and cultural events, and “myHelp,” an improved mechanism for requesting support and other Information […]

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Information Services Launches New Website

Information Technology Services has re-designed the IS website to provide students, faculty, staff and other members of the Northeastern University with user friendly, streamlined navigation and fresh content to better serve the community. Some of the new website features include: Enhanced Search capability (upper right corner of the web pages) Featured links to login directly […]

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