Tag Archives: myKnowledge

How to set up your mobile device to access your Microsoft Exchange enterprise e-mail and calendar

To set up Outlook on your BlackBerry, iPhone or Droid, search myKnowledge for “Outlook on [name of device]” and click “Search”.  Directions are specific for each device and include screenshots to guide you in the step-by-step installation for your unit. You may access myKnowledge via the link at the top of any page on this website, or [...]

Posted in 2010 November IS Newsletter | Also tagged , , , , , | Comments closed

So we have a Knowledge Base?

myKnowledge, the Information Services searchable knowledge base now available from myNEU, myHelp, and the new Information Services website, has over 107,000 solutions to your technology hardware and software questions. Topics include PC and Mac hardware and applications, particularly those provided by Information Services. In addition there are over 1,500 Northeastern-specific solutions including those relating to [...]

Posted in 2010 September IS Newsletter | Also tagged | Comments closed
  • Need Help?

    Contact the Help Desk at 617.373.4357 (HELP) or help@neu.edu

    Submit a request or incident via myHelp

    Check myKnowledge for help 24/7.


  • ResNet Computer Support

    Students - Need help with your computer, mobile devices, internet access and more?

    See ResNet for help or go to Get Help x4357.