Microsoft Exchange provides the following features:
- E-mail, Calendaring, Tasks, SharePoint integration
- Web based access to your email – Outlook Web Access (OWA)
- IMAP support
- Exchange ActiveSync and BlackBerry Enterprise support
- Calendar Access
- 2 GB of storage
- Ability to have email account forwarded
- Support for an email aliases
Information Technology Services has partnered with Google in offering messaging, calendaring and, collaboration services for the student community. While Google provides core services via their Google apps service, Information Technology Services is the service provider for authentication, directory, and integration services.
The Student email and calendar services, branded “G-apps at NEU”, provides the following features:
- E-mail and Calendar Access
- Access to directory information of other community members (students, faculty and staff)
- Tools for Documents and Spreadsheets on line and Mobile Services
- Available anywhere via the myNEU portal
- Over 7GB of storage
- Support for email forwarding
- IMAP/POP support
Support is provided by Information Technology Services during Service Desk hours of 7:00am – 12midnight Monday – Saturday, except during holidays and intersession. To obtain assistance with this service, please contact the Service Desk at 617.373.4357 (xHELP).
Google provides direct online support to students for core services via online tools and assistance 24 x 7 x 365.
All Faculty and Staff are provided an email account automatically when hired. Sponsored accounts can be obtained via the sponsored account process. Information on Sponsored Accounts form can be found here.
Student services exist for Undergraduate students upon acceptance to Northeastern and the service remains upon becoming a full time Undergraduate student. Graduate, School of Law, College of Professional Studies, and Continuing Education students receive accounts upon becoming an active student. Services for all students remain until the one year anniversary of completion of requirements or withdrawal.
Last Updated: August 2010