Information Security Regulation and Policy Compliance

Icon Managed Computer ServicesDescription
The university must be proactively aware of and prepared to comply with a wide variety of federal and state laws, regulations, and university policies with respect to information protection and privacy. The service includes research and analysis of pending and passed legislation, implications for the university community, and supporting policy(ies) to assure a posture of compliance and cost-of-consequence avoidance. These services include development and maintenance of required documentation, as well as training where needed.
Functionality/Benefits
Ensure the university attains a posture of compliance with respect to law, regulation and university policy with respect to preservation, protection and defense of information assets and information processing capabilities.
Service Level Options
N/A
Dependent Services
N/A
Customers
Faculty, Staff, Students and affiliated individuals/groups
Users
Faculty, Staff, Students and affiliated individuals/groups
Hours of Availability
Service is typically available during normal university business Hours of 8:30am – 4:30pm Monday – Friday. However, in emergency situations, the service is available 24 x 7 x 365.
Support
Support is provided by Information Technology Services, specifically the Information Security group. To obtain assistance with this service, please contact the Service Desk at 617.373.4357 (xHELP).
Charge
Currently, there is no charge for this service.
Request for Service
This service can be requested by contacting the Service Desk at 617.373.4357 (xHELP) or by emailing the IT Security group at itsecurity@neu.edu.
Version, Date last updated
N/A
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