SharePoint Support – Getting Started

SharePoint is an online collaborative workspace tool that allows NU faculty and staff to share documents and files, post announcements, manage team calendars and organize team information, among other things, in a secure environment.

How to Request a SharePoint Site

Northeastern faculty and staff may request a SharePoint site for their department, office or committee.

If you would like a SharePoint site for your office, department or committee, please submit a request through myHelp.¬†Once you login to myHelp, click on the ‘Service Catalog’ link. Select ‘SharePoint Requests’, and then ‘SharePoint Site Creation.’ Follow the prompts to submit the request.

How to Access SharePoint

Individuals with a faculty/staff NUnet account and those with sponsored accounts have access to SharePoint and may login using the same credentials as for Outlook email. Access to individual sites is given through the department, office or committee’s site administrator.

Logging on to a SharePoint Site

  1. Open your browser (Internet Explorer or Firefox are recommended).
  2. Type the address of your SharePoint site in the address bar (or click on the link given to you in an email). If you do not know the address, you may navigate through the NU SharePoint Homepage.
    • If you are using a computer on NUnet, and have logged on, you will be automatically logged in to SharePoint.
    • If you are not using a NUnet computer, you will be presented with a login dialog box. Use the same username/password you use to access Outlook email. When not on NUnet, you must put nunet\ before your username. For example, nunet\s.husky

System Requirements

SharePoint is a browser based application, so it can be used without installing software on your computer. Supported browsers for running SharePoint include Internet Explorer, Firefox, and Safari. Internet Explorer is the recommended browser; Firefox and Safari are supported with minor limitations.

If you have any questions, or if you would like assistance requesting a SharePoint site, please contact the ITS Service Desk at help@neu.edu or 617.373.4357 (xHELP).