Get Help x4357

There are many ways to get information technology help from Information Technology Services.

New to Northeastern?
Visit our Get Started pages.
Call to Get Help 617.373.4357 (xHELP)Call the Service Desk
Help Line 617.373.4357 (xHELP)
E-mail to Get Help help@neu.eduE-mail the Service Desk
Visit InfoCommonsVisit us for walk-in tech support
InfoCommons main floor Snell Library, see Hours and Locations
Students can also visit ResNet in Speare Commons
Self-Service Help OnlineSearch the Knowledge Base, see myKnowledge Support
Open a Help Ticket / Request Service, see myHelp Support
Allow a Service Desk representative to remotely assist you

To contact Information Technology Services for general questions:

  • Call 617.373.2752
  • Mailing address:
    Northeastern University
    ATTN: Information Technology Services, 221-177
    360 Huntington Avenue
    Boston, MA 02115-5000

If you have an emergency, please contact the NUPD:

If you have any general comments or questions about this website, you may contact Information Technology Services with feedback about this website.

View user guides, FAQs, tutorials, access request forms, etc., see: