Microsoft Communicator Installation Directions
- Login to myNEU and go to the Services & Links tab. In the Faculty/Staff Services section, click on Software Downloads. Select Microsoft Communicator and follow the instructions to download the file.
- Open the downloaded installer file from the desktop.

- Double-click the Communicator Installer button.

- Click Continue.

- Read the Software License Agreement then click Continue to begin the installation process.

- Click Agree on the popup screen.

- Select the Disk on which to install Communicator and click Install.

- Enter your Mac’s administrator username and password.

- Communicator will now install.


- Click Close on The Installation was Completed Successfully screen.

- When you start up Microsoft Communicator, you will be prompted to allow access to your Keychain. Select Allow or Always Allow.

- Enter your login information. Ensure the user ID is in the nunetusername format. The User ID field is your NUnet login. Your e-mail address can only be the @neu.edu e-mail address. An e-mail alias will not work.

- If you close down the application, Communicator will remain running in the background unless you exit out of the application using the menu bar.
