Mobile Application Hosting

Icon Hosting ServicesDescription
Information Technology Services provides administrative departments access to the Pyxis Application Studio environment. This service provides an infrastructure platform for delivering mobile applications.
Functionality/Benefits
This allows administrative departments to design mobile applications that can run on nearly any mobile device.
Service Level Options
Options will vary depending on who is requesting the service. At this time, EMSA is managing the relationship with Pyxis and needs to be consulted on any hosting request.
Dependent Services
Database Hosting, Server Hosting
Customers
Administrative departments
Users
Faculty, Staff, Student, Community
Hours of Availability
Service is available 24 x 7 x 365, except during planned maintenance and upgrades.
Support
Support of the hosting infrastructure is provided by Information Technology Services, specifically the Enterprise Data Service Group. Hours of support will vary depending on the negotiated agreement between the business customer and ITS. To obtain assistance with this service, please contact the Service Desk at 617.373.4357 (xHELP). Support for development should be coordinated through EMSA.
Charge
Currently, there is no charge for this service.
Request for Service
This service can be requested by contacting the Service Desk at 617.373.4357 (xHELP) or by completing a Request for Change (RFC) in myHelp.
Version, Date last updated
N/A
Get Started

See the Get Help x4357 > myHelp Support page to learn how to submit a self-service request online or go directly to myHelp to login.