InfoCommons

Description
InfoCommons is the largest of the centrally managed labs on campus providing access to 161 computer stations. InfoCommons is open 24 /7. The lab offers over 170 computers (both PC and Mac), printing, scanning, walk-up technical support, access to university applications, after hours/weekend telephone support, and audio-visual equipment distribution.
Functionality/Benefits
Software and hardware is centrally managed consistently. Students are able to log in with their myNEU accounts. Software updates, including virus protection, are done in a timely manner without user intervention. This service also provides a Help Desk for technical assistance to users in the InfoCommons computer lab during normal lab hours.
Service Level Options
N/A
Dependent Services
Free Print Quota, Network Distributed Applications
Customers
Faculty, Staff and Students
Users
Faculty, Staff and Students
Hours of Availability
Service is available according to the hours posted on the Information Technology Services Website. Service can be made available at other times for specific needs on a requested basis. See Hours and Locations.
Support
Support is provided by Information Technology Services 24 x 7, except during holidays and intersession. To obtain assistance with this service, please contact the Service Desk at 617.373.4357 (xHELP).
Charge
Currently, there is no charge for this service.
Request for Service
This service is automatically available to those individuals that need access (with valid NU credentials). Please contact the Service Desk at 617.373.4357 (xHELP) for any questions.
Version,  updated
Fall 2013
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