Northeastern University provides an online community portal — myNEU — for all students, staff and faculty. Students use myNEU to register for classes, pay bills, access Blackboard, receive campus announcements, and more. Your student will have the opportunity to grant or deny parental access based on FERPA regulations. See the How to Create Your Parent Portal Account (PDF) instructions.
For parents with access to the myNEU parent portal, resources available include contact information from various offices, helpful links to the NU community and the Boston area, suggestions for area hotels, and an online form to directly communicate with the Office of Parent and Family Programs. Parents are able to view current NU notices (including the student handbook) and — depending upon the level of FERPA access granted — may be able to view their student’s bills, pay their tuition, add funds to their student’s Husky Card, and view their student’s transcripts.
Parents are encouraged to speak with their student for authorization to create an online Parent Portal account in the Northeastern University community myNEU Portal. Please visit the Office of Parent and Family Programs website to learn more about Parent Portal accounts in myNEU.
Many parents want to know what kind of computer they should buy for their student and whether to get it before their student arrives on campus or after they’ve settled in at Northeastern.
Each family will have a different set of concerns by which to weigh the pros and cons. You should know that Northeastern University has partnered with Apple and Dell for special student pricing on some of their most popular computers and peripherals — have your student look for the Tech Marketplace in myNEU.
You should also be aware of minimum system recommendations (see ResNet link below) and any special computer requirements for specific majors and/or academic departments (contact them directly or see links below):
- Recommendations from ResNet:
- Requirements from Academic Departments:
Information Services provides academic technology, networking, infrastructure, hardware, software, systems, telecommunications, computing and customer support for the Northeastern University community. While many of the most important services for your student will be accessed online and in the classroom, there are two primary resources on campus with which your student should be familiar:
- InfoCommons — the largest community use computer lab on campus, along with walk-up Help Desk support, open 24×7 during regular semester dates, conveniently located in Snell Library (see Hours and Locations)
- ResNet — technical support for students, computer repairs on all makes including warranty work for Apple and Dell, located on the lower level of Speare Hall next to ResMail in Speare Commons (see Hours and Locations)
Parents, guardians and family friends may use NUwave-guest while visiting on campus.
- NUwave-guest is the open access (not secured) wireless network on campus. NUwave-guest is available in all administrative and classroom buildings, as well as residential common areas and libraries.
- NUwave-guest is intended for light web browsing for people who do not have myNEU or Northeastern University desktop login credentials. (If you are a faculty or staff member, or a student, we strongly recommend that you use secure NUwave access with your myNEU credentials).
- To access NUwave-guest, you will need a wireless network card installed on your computer and you will need to be in one the NUwave service areas. If you are running Windows XP, Vista or 7, or Mac OS 10.2 or newer, your computer will most likely automatically detect NUwave-guest.
- For more information, see the NUwave Wireless Access FAQs or contact the Service Desk to Get Help x4357.