Banner Student

Icon Business / Enterprise Applications and ServicesDescription
The Banner Student service is a component of the Unified Digital Campus suite of applications which allows staff members (in Enrollment Management, Registrar’s office, etc.) to administer student records related to enrollment, grading, progress toward degree, etc.
Functionality/Benefits
Provides for accurate and reliable processing of student transactions.
Service Level Options
N/A
Dependent Services
N/A
Customers
Enrollment Management
Users
Enrollment Management
Hours of Availability
Service is available 24 x 7 x 365, except during planned maintenance and upgrades.
Support
Support is provided by Information Services during normal Service Desk hours of 7:00am – 12midnight Monday – Saturday, except during holidays and intersession. To obtain assistance with this service, please contact the Service Desk at 617-373-4357 (HELP).
Charge
Currently, there is no charge for this service.
Request for Service
Access to certain functionality within the Banner Student system is automatically granted as part of staff member’s role within organization. Access to remaining functionality must be requested via the application’s Functional Owner.
Version, Date last updated
N/A
Get Started
See the Get Help x4357 > myHelp Support page to learn how to submit a self-service request online or go directly to myHelp to login.
  • Need Help?

    Contact the Help Desk at 617.373.4357 (HELP) or help@neu.edu

    Submit a request or incident via myHelp

    Check myKnowledge for help 24/7.


  • ResNet Computer Support

    Students - Need help with your computer, mobile devices, internet access and more?

    See ResNet for help or go to Get Help x4357.