How to Configure iPhone for Exchange E-mail

  1. From the home screen, touch the “Settings” icon
    iPhone screen shot step 1
  2. On the Settings screen, touch “Mail, Contact, Calendars”
    iPhone screen shot step 2
  3. On the Mail, Contacts, Calendar screen, touch “Add Account…”
    iPhone screen shot step 3
  4. On the Add Account screen, touch the icon for “Microsoft Exchange”
    iPhone screen shot step 4
  5. On the Exchange configuration screen, please enter the following information:
    Email: username@neu.edu
    Domain: nunet
    Username: ENTER YOUR USERNAME
    iPhone screen shot step 5
  6. When creating a Microsoft Exchange Account on your iPhone or iPod touch, the Autodiscovery service attempts to use your Exchange email address and password to determine your Exchange Server information and configure your account settings on the iPhone or iPod touch. If the Autodiscovery feature is unable to configure your Exchange account settings, the message “Unable to Verify Certificate” will be displayed on the device similar to this:
    iPhone screen shot step 6
  7. One the second Exchange configuration screen, enter “outlook.neu.edu” for the server name and touch “Next”
    iPhone screen shot step 7
  8. The iPhone supports the synchronization of Mail, Contacts and Calendar, by default they are all enabled. If you have the ability to selectively disable or enable any of these features.
    iPhone screen shot step 8

Questions? Concerns? If your installation did not go smoothly, please contact the ITS Help Line by calling 617.373.4357 (xHELP) and be sure to convey any error messages you received during the installation process.