Banner Advancement

Icon Business / Enterprise Applications and ServicesDescription
The Banner Advancement service is a component of the Unified Digital Campus suite of applications which allows staff members (Development) to manage the University’s relationship with its donors.
Functionality/Benefits
Provides for accurate and reliable processing of donations and gifts to the university.
Service Level Options
N/A
Dependent Services
N/A
Customers
Advancement Office Personnel
Users
Advancement Office Personnel
Hours of Availability
Service is available 24 x 7 x 365, except during planned maintenance and upgrades.
Support
Support is provided by Information Technology Services during Service Desk hours of 7:00am – 12midnight Monday – Saturday, except during holidays and intersession. To obtain assistance with this service, please contact the ITS Service Desk at 617.373.4357 (xHELP).
Charge
Currently, there is no charge for this service.
Request for Service
Access to certain functionality within the Banner Advancement system is automatically granted as part of staff member’s role within organization. Access to remaining functionality must be requested via the applicaton’s Functional Owner.
Version, Date last updated
N/A
Get Started
See the Get Help x4357 > myHelp Support page to learn how to submit a self-service request online or go directly to myHelp to login.