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Contact IS

To contact Information Services for technical support or assistance:

  • Call the Service Desk Help Line at 617-373-4357 (xHELP)
  • E-mail the Service Desk at help@neu.edu
  • See the Get Help x4357 pages for more options

To contact Information Services for general questions:

  • Call 617-373-2752
  • Mailing address:
    Northeastern University
    ATTN: Information Services, 221-177
    360 Huntington Avenue
    Boston, MA 02115-5000

If you have an emergency, please contact the NUPD:

If you have any general comments or questions about this website, you may contact Information Services with feedback about this website.

  • Need Help?

    Contact the Help Desk at 617.373.4357 (HELP) or help@neu.edu

    Submit a request or incident via myHelp

    Check myKnowledge for help 24/7.


  • ResNet Computer Support

    Students - Need help with your computer, mobile devices, internet access and more?

    See ResNet for help or go to Get Help x4357.