Enterprise Integration Services

Icon Application DevelopmentDescription
Enterprise Integration Services provides consulting and development services on integration approaches for Northeastern’s disparate information systems used to support academic and administrative business processes.
Functionality/Benefits
The goal is to ensure that systems and components work together and that the underlying technology can be supported by Northeastern’s Information Technology Services.
Service Level Options
Service levels will vary based on the negotiated agreement between the business customer and Information Technology Services.
Dependent Services
N/A
Customers
Business System Owners
Users
There are no users of this service, only requests from Business System Owners
Hours of Availability
Service is available during normal university business hours of 8:30am – 4:30pm Monday – Friday. Resources can be made available for specific projects on a requested basis.
Support
Support is provided by Information Technology Services (ITS), specifically the Enterprise Data Services group. Hours of support will vary depending on the negotiated agreement between the business customer and ITS. To obtain assistance with this service, please contact the Service Desk at 617.373.4357 (xHELP).
Charge
Currently, there is no charge for this service.
Request for Service
This service can be requested by contacting the Service Desk at 617.373.4357 (xHELP) or by submitting a Request for Change (RFC) in myHelp.
Version, Date last updated
N/A
Get Started
See the Get Help x4357 > myHelp Support page to learn how to submit a self-service request online or go directly to myHelp to login.