Application Development Services

Information Services Application Development personnel provide development support for integrated applications that are centrally managed and deployed across the University. They are available for engagement to build web applications or integrate with other services as per customer specification.

Create a custom application to meet a business need, automate an existing process, increase efficiency, or better serve the needs of the university community.

Service levels will vary based on the negotiated agreement between the business customer and Information Services.

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Business Owners and Business Process Owners

Business Owners and Business Process Owners

Service is available during normal University business hours of 8:30am – 4:30pm Monday – Friday. Service can be made available 24 x 7 for specific needs on a requested basis.

Support is provided by Information Services (IS), specifically the Enterprise Application Development group. Hours of support will vary depending on the negotiated agreement between the business customer and IS. To obtain assistance with this service, please contact the Service Desk at 617-373-4357 (HELP).

Currently, there is no charge for this service.

This service can be requested by contacting the Service Desk at 617-373-4357 (HELP) or by completing a Request for Change (RFC) in myHelp.

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See the Get Help x4357 > myHelp Support page to learn how to submit a self-service request online or go directly to myHelp to login.