Out of Warranty Computer Repair

Icon Help and Support (Service Desk)Description
The Out of Warranty Computer Repair service diagnoses and replaces broken components in student owned Dell and Apple computers that are no longer under warranty.
Functionality/Benefits
ResNet is a certified Dell and Apple repair center and authorized to work on computers no longer under warranty, regardless of where they were purchased. This service allows the computer to be fixed on-site instead of having to be shipped off-site for repair.
Service Level Options
N/A
Dependent Services
N/A
Customers
Students with Dell and Apple workstations
Users
Students with Dell and Apple workstations
Hours of Availability
Drop off repair work for students available through ResNet during normal ResNet hours of 8:30am – 7:00pm Monday – Thursday and 8:30am – 5:00pm on Friday.
Support
Support is provided by ResNet for Student Dell and Apple computers.
Charge

Charges vary based upon service:

  • Memory – $15
  • Drive – $25
  • Keyboard – $25
  • Network and Wireless Cards – $15
  • Case Fan – $25

An additional charge may be incurred for purchasing of any parts needing to be replaced.

Request for Service
This service can be requested by contacting the Service Desk at 617.373.4357 (xHELP) or by visiting ResNet.
Version, Date last updated
Last Updated: July 2010
Get Started
Visit the ResNet website to learn more.