Departmental Network Share Storage
The Departmental Network Share Storage service provides centralized network file storage that enables storage of information in a common, reliable, highly available, network-accessible location and sharing of information among members of a college, department or group. For each networked file share, authenticated access is made possible for specified groups of users from any computer on campus. Through the use of Windows security, the owner of a file share can choose the level of access each user is allowed to have to the contents of the share.
Academic and Administrative units, as well as research groups and committees, can request file shares with full delegated control over the administration of the share. Storage allocation is calculated across each SVP area or College and a base allocation is provided at no additional charge to each area/College. The network file shares are backed up regularly.
Service Level Options
Faculty and Staff
Faculty and Staff
Hours of Availability
Service is available 24 x 7 x 365, except during planned maintenance and upgrades.
Support is provided by Information Technology Services (ITS) during normal business hours of 8:30am – 4:30pm Monday – Friday. To obtain assistance with this service, please contact the Service Desk at 617.373.4357 (xHELP).
Storage allocation is calculated across all departmental shares in each SVP’s area or College. There is currently no charge for the first 1TB of storage allocated to each SVP area or College; $550/year for 100GB increments above the allocated default quota of 1TB.
Request for Service
This service can be requested by contacting the Service Desk at 617.373.4357 (xHELP).
This service can also be requested electronically be visiting myHelp and submitting a self-service request online.
Version, Date last updated
Last Updated: December 2010
See the Get Help x4357 > myHelp Support page to learn how to submit a self-service request online or go directly to myHelp to login.