Print Management

About the Free Print Allowance Program

Students, faculty and staff have $120 of printing allowance on campus as part of the Free Print Allowance Program. Printing is directed to an IS virtual print queue which is accessible from numerous IS self-service printers. Students printing from IS lab desktop will have up to 6 hours to print their materials. Students printing from their own laptop or desktop using a program they download to their laptop will have 36 hours to print their materials.

To participate in the free print allowance program:

(Log in to and search myKnowledge by using free+print for more detailed information.)

1. Go to an IS-managed lab:
   • InfoCommons I and II in Snell Library (including Quick Print stations)
   • 54 Dodge Hall
   • Log onto one of the computers in the lab:
     • Students must use their myNEU username and password.
     • Faculty and Staff who have a student myNEU account MUST use that rather than their faculty/staff account.
     • Faculty and Staff who do not have student accounts should use their NUnet username and password.

2. Or, download the Virtual Print Client software from myNEU Software Downloads. (See directions on how to install the Virtual Print Client for more information.
   • When you are ready to print, select the HP black and white queue from the list of available printers. The same rules apply on what username to use depending on your affiliation.
3. When you are ready to print:
   • After selecting the printer, you will need to give each print job a name; that name will appear on the card swipe screen when you go to the printer.

   NOTE: If your print request originates from your personal computer using the Virtual Print Client, you will need to enter your myNEU username in the set-up screen.

4. To get your printouts:
   • IS self-service printers are located at:
     • Snell Library Infocommons
     • Curry Student Center - Ground, First (2 locations), and Third floors*
     • 54 Dodge Hall
     • 301 Dodge – Business Graduate Students Only
     • Broad Street
     • 5 Hayden
     • International Village – Residents Only
     • Digital Media Lab in 202, 203 – Media Students Only
     • Ruggles Design Studio – Architecture students funded by Husky dollars only
6. • Swipe your Husky Card and view the list of available print jobs.
   • One at a time, select the job you want to print and press the Print button.
   • The job you selected will disappear from the list of jobs.
   • Your print-outs will appear promptly on the printer next to the card swipe.
   • When you are finished printing, press the Exit button.

FAQs and Printing Information

• Free Print Allowance Program FAQs
• Printing Tips – Save Paper
• Virtual Print Client Software – Install and Uninstall Directions

Tip: Login to myNEU to see your remaining allowance or details on where you have been printing. Click on “Husky Card Account Balances” or “Husky Card Account Transactions” on the Self Service tab (students) or the Services and Links tab (Faculty/Staff).

* Note: Issues or questions regarding Curry Student Center self-service printers can be directed to the building manager on duty in the CSC @ 617.593.2409.