Blackboard Support

What you need to access Blackboard:

• A computer with an Internet connection
• An e-mail account
• A Northeastern myNEU account (faculty and students may visit http://myNEU.neu.edu to obtain their myNEU account)

Where to access Blackboard:

• Students: go to myNEU and log into Blackboard on the Self-Service tab
• Faculty and Staff: go to myNEU and find the Blackboard link on the Services and Links tab
• Students and Faculty in the College of Professional Studies (NU Online) may also go directly to http://nuonline.neu.edu

Learning Resources

• Video Demos: Go to the Blackboard Learn On Demand Learning Center (Release 9.1)
• Blackboard Help For Students
• Blackboard Tutorials for Students
• Faculty: Go to the Faculty Blackboard Learn Documentation Reference Center
• Mobile Access: Learn about Blackboard Mobile Learn
• Instructor-led Classes: Go to our Training page and look for Getting Started with Blackboard 9 or Blackboard Help Lab in the Calendar of Upcoming IS Training Classes
• How-to Solutions: Answers to commonly asked Blackboard questions may also be found in myKnowledge, the IS Knowledge Base. Type in a specific request such as “add a new course in Blackboard” or “print a roster of my students” for best results.
• Turnitin Training

See also these pages:

• Blackboard Collaborate
• Blackboard Mobile Learn
• Blackboard 9 Training and Tutorials
• Blackboard 9 Features (New and Improved)
• Blackboard 9 FAQs
• Blackboard Blog (Tips and Tricks)
• College of Professional Studies Campus (NUOnline)
• Articles (Posts) Tagged with Blackboard 9
• Known Issues

Contact Information

• Information Services Northeastern University Blackboard Support
  Phone: 617.373.4357 (xHELP)
  E-mail: help@neu.edu
• Northeastern University Online (College of Professional Studies) Support
  Phone: 855.836.3520
  E-mail: nuonline@neu.edu
• Online MBA (Embanet Pearson) Support
  Phone: 866.291.8058
  Support form: http://j.mp/embanet-neu-support
• Blackboard Request Forms (Faculty Only)