Application Training

Icon Training ServicesDescription
The Application Training services provide instructor-led training on university-supported email and a variety of popular applications licensed for use on campus.
Functionality/Benefits
Instructor-led training is held in a room where participants have access to computers to actively interact with the applications and the instructors. Instructors are able to answer questions immediately. Students participating in classes become more marketable for their co-op experiences. Introductory and intermediate level classes are offered for many applications. Customized courses can be offered by request.
Service Level Options
Introductory and intermediate level classes are offered for many applications.
Dependent Services
N/A
Customers
Faculty, Staff and Students
Users
Faculty, Staff and Students
Hours of Availability
Service is available during normal university business hours of 8:30am – 4:30pm Monday – Friday. Class schedules are posted monthly on the Information Technology Services Website Training pages.
Support
Support is provided by Information Technology Services during normal university business hours of 8:30am – 4:30pm Monday – Friday. To obtain assistance with this service, please contact the ITS Service Desk at 617.373.4357 (xHELP).
Charge
Currently, there is no charge for this service.
Request for Service
This service can be requested by contacting the Service Desk at 617.373.4357 (xHELP) or the Information Technology Services Training group at 617.373.5858. Enroll in a currently offered class through the Information Technology Services Website Training pages.
Version, Date last updated
N/A
Get Started
See the Training pages to learn more about classes for Account Orientation, Banner, Blackboard, Microsoft Office (Word, Excel, Access, PowerPoint), Photoshop, Public Speaking, SharePoint, and more.