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Network Security Services

Icon Security ServicesDescription
Method to provide secure, private access to the Information Services (IS) datacenter, school or department’s critical IS assets.
Functionality/Benefits
This service installs and manages each firewall used to protect a school or department’s critical IS assets. Also provides security and protection to the campus via a best-practices approach.
Service Level Options
N/A
Dependent Services
N/A
Customers
Faculty, Staff, and groups or individuals working with the University
Users
Faculty, Staff, Students and groups or individuals working with the University
Hours of Availability
Service is available 24 x 7 x 365, except during planned maintenance and upgrades.
Support
Support is provided by Information Services during normal University business hours of 8:30am – 4:30pm Monday – Friday. To obtain assistance with this service, please contact the Service Desk at 617-373-4357 (HELP).
Charge
Currently, there is no charge for this service.
Request for Service
This service can be requested by contacting the Service Desk at 617-373-4357 (HELP) or by e-mailing the ITSecurity group at itsecurity@neu.edu.
Version, Date last updated
N/A
Get Started

See Get Help x4357 > Information Security and Virus Protection.

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