Network Security Services

Icon Security ServicesDescription
Method to provide secure, private access to the Information Technology Services (ITS) datacenter, school or department’s critical ITS assets.
Functionality/Benefits
This service installs and manages each firewall used to protect a school or department’s critical ITS assets. Also provides security and protection to the campus via a best-practices approach.
Service Level Options
N/A
Dependent Services
N/A
Customers
Faculty, Staff, and groups or individuals working with the university
Users
Faculty, Staff, Students and groups or individuals working with the university
Hours of Availability
Service is available 24 x 7 x 365, except during planned maintenance and upgrades.
Support
Support is provided by Information Technology Services during normal university business hours of 8:30am – 4:30pm Monday – Friday. To obtain assistance with this service, please contact the Service Desk at 617.373.4357 (xHELP).
Charge
Currently, there is no charge for this service.
Request for Service
This service can be requested by contacting the Service Desk at 617.373.4357 (xHELP) or by emailing the IT security group at itsecurity@neu.edu.
Version, Date last updated
N/A
Get Started