Media / Computer Equipment

Icon Presentation Support ServicesDescription
Media equipment and laptop computers can be used or reserved for presentations on the Boston campus. Service includes training on accessing and operating installed equipment and the use of both installed and circulating equipment is available by request.
Functionality/Benefits
A standard set of either installed or circulating equipment is available with a standardized user interface, making operation easier. Equipment is designed and installed to provide optimum integration. Installed equipment, circulating equipment available for pickup or delivery. Pickup is required for some units.
Service Level Options
N/A
Dependent Services
N/A
Customers
Faculty, Staff, and Students
Users
Faculty, Staff, and Students
Hours of Availability
Service is available during class hours of 7:30am – 10:00pm Monday – Thursday and 7:30am – 6:00pm on Friday. Service can be made available for specific needs on a requested basis.
Support
Support is provided by Information Technology Services, specifically the Customer Services group. To obtain assistance with this service, please contact the Service Desk at 617.373.4357 (xHELP).
Charge
Currently, there is no charge for this service.
Request for Service
This service can be requested by contacting the Service Desk at 617.373.4357 (xHELP). This service can also be requested electronically be visiting myHelp and submitting a self-service request online.
Version, Date last updated
August 2010
Get Started

See the Get Help x4357 > myHelp Support page to learn how to submit a self-service request online or go directly to myHelp to login.

See also the Get Help x4357 > Classroom Support page.