Remote Access Service (VPN)

Icon Network ServicesDescription
The Remote Access Service (VPN) provides the Northeastern Faculty and Staff community with encryption, high availability, and remote connectivity to campus resources from the Internet.
Functionality/Benefits
Service allows users to connect a remote computer to campus resources in a secure fashion, retaining domain services for NUnet domain machines.
Service Level Options
N/A
Dependent Services
Customers
Faculty and Staff
Users
Faculty and Staff
Hours of Availability
Service is available 24 x 7 x 365, except during planned maintenance and upgrades.
Support
Support is provided by Information Technology Services during normal Service Desk hours of 7:00am – 12 midnight Monday – Saturday, except during holidays and intersession. To obtain assistance with this service, please contact the Service Desk at 617.373.4357 (xHELP).
Charge
Currently, there is no charge for this service.
Request for Service
This service can be accessed by connecting to http://remote.neu.edu. Valid Faculty or Staff NUnet credentials are required. To obtain assistance with this service, please contact the Service Desk at 617.373.4357 (xHELP).
Version, Date last updated
Last Updated: September 2009
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See the Get Help x4357 > Remote Access (VPN) Support page.

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