IP Address Services

Icon Network ServicesDescription
The IP Address Services deliver the IP address services to all customer machines, servers and websites on campus.
Functionality/Benefits
The IP Address Services provide a unique Internet Protocol (IP) address to devices, so that the devices can identify and communicate with each other on a Intranet / Internet network utilizing the Internet Protocol standard.
Service Level Options
N/A
Dependent Services
N/A
Customers
Faculty, Staff, Students and groups or individuals working with the University
Users
Faculty, Staff, Students and groups or individuals working with the University
Hours of Availability
Service is available 24 x 7 x 365, except during planned maintenance and upgrades.
Support
Support is provided by Information Technology Services during Service Desk hours of 7:00am – 12midnight Monday – Saturday, except during holidays and intersession. To obtain assistance with this service, please contact the Service Desk at 617.373.4357 (xHELP).
Charge
Currently, there is no charge for this service.
Request for Service
This service can be requested by contacting the Service Desk at 617.373.4357 (xHELP).
Version, Date last updated
N/A
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