Changes Coming for myNEU Electronic Accounts

Information Technology Services will be introducing several changes to myNEU electronic accounts for admitted undergraduate and enrolled students during the spring semester. The same changes were successfully introduced to faculty and staff in August of 2011. The following changes will be introduced for students:

Account Name
New members of the community will be allowed to specify the account name when claiming the credential. This account name is currently assigned and is the equivalent to the assigned email address. Email addresses will continue to be assigned by the University. Existing account holders will need to request an account name change by contacting the ITS Service Desk at x4357 or at help@neu.edu. The online “Forgot Password” service will be enhanced to help ensure that only the account holder will be able to reset the password of the account.

Account Password
The requirements for establishing and changing a password for these accounts will be modified to provide increased security to the account. All new members of the community will be required to adhere to the new requirements when claiming their account. Existing account holders will be impacted only when changing or resetting their password.

Challenge Question/Answer
The requirements for establishing and changing challenge questions/answers for these accounts will also be modified to provide increased security to the account. In addition, users will be allowed to provide multiple challenge questions/answers. All new members of the community will be required to adhere to the new requirements when claiming their account. For existing account holders who do not meet the new standards, their current challenge question/response info will not be imported and new challenge questions/responses will need to be established.​​

If you have any questions about these changes, please contact the ITS Service Desk at x4357 or at help@neu.edu.

Posted in 2012 December IS Newsletter, 2013 March IS Newsletter and tagged .