Windows XP users strongly urged to upgrade to Windows 7 by early 2014

Microsoft has announced that support for Windows XP will end on April 8, 2014. Faculty, staff and labs currently using computers running Windows XP will need to upgrade to Windows 7 by April 8, 2014. The ITS Spring 2014 Windows 7 standard image configuration is available and offers the latest software to the Northeastern community.


There are serious implications related to using Windows XP after April 8, 2014:

  • No support: Microsoft support, including online and phone-based technical support, will end for Windows XP. As a result, ITS will not be able to support Windows XP. Click here for a list of ITS Supported Computers and Operating Systems.
  • Security risks: Critical security updates will stop, making machines much more vulnerable to viruses, as hackers are waiting to take advantage of this insecurity. If your computer gets a virus your machine will not perform properly; it may shut down entirely; you are at risk for losing files and having your personal information stolen. Newer Windows operating systems offer much better security.
  • Software issues: Many vendors will no longer support products that are running on Windows XP. Additionally, ITS will no longer continue to develop and test applications for Windows XP.
  • Old technology: Windows XP was released 12 years ago, and was replaced by Windows 7 in 2009. It does not support HTML5 or the newest version of Internet Explorer nor does it support many modern hardware devices such as USB 3.0.

How to upgrade from Windows XP to Windows 7:

NOTE: All computers must be backed up before the new operating system is installed.

I have a NUnet-imaged PC: Contact the Service Desk at 617.373.4357 (xHELP) to schedule an appointment to have your computer re-imaged and upgraded to the newly released Spring 2014 Windows 7 standard configuration. This will take a few hours. NOTE: Some older machines may be advised to upgrade to a newer model.

I have a Northeastern-owned, non-imaged PC: Contact the Service Desk 617.373.4357 (xHELP) for information on how to get Windows 7.

We are encouraging faculty and staff members to upgrade from Windows XP to Window 7 as soon as possible to avoid a rush. Please call the Service Desk at 617.373.4357 (xHELP) to schedule an appointment.

Want to learn more? Visit the Windows XP retirement FAQ page on the ITS website.

Questions or concerns? Please contact the ITS Service Desk at 617.373.4357 (xHELP) or

Related links:
Windows XP Retirement FAQ page
Microsoft - Windows XP retirement page – Migrating from Windows XP to Windows 7 tutorial
PC World – Making the transition form XP to the Windows 7 interface
Computerworld - XP’s retirement will be hacker heaven

Posted in 2014 January ITS Newsletter, ITS email and tagged , , , , .