Category Archives: 2011 March IS Newsletter

Data Center Outage Recap

Information Services makes improvements to our data center periodically. During the recent 12-hour outage on February 26/27th, a number of critical infrastructure activities that will position us for future growth and additional technology integration were successfully completed in the Richards data center in a tightly scripted outage. Information Services would like to thank the Northeastern [...]

Posted in 2011 March IS Newsletter | Comments closed

Blackboard Mobile Learn Application

The Blackboard Mobile Learn application is now available for Northeastern. This application allows students and instructors on-the-go access to their courses, content and organizations over WiFi* on a variety of mobile devices including Android, iPhone, iPod touch, iPad, BlackBerry, and Palm WebOS smartphones. See the Blackboard website for links to view the Mobile Learn Device [...]

Posted in 2011 March IS Newsletter | Tagged , | Comments closed

Tegrity Best Practices

Tegrity lecture capture software enables faculty to automatically capture, store and index courses, for later review by students; anywhere and anytime. Tegrity captures audio, video, computer screen activity including text, slide presentations, web sites and demonstrations. Here are a few simple guidelines and suggestions for a better experience using Tegrity: Keep it simple Do not [...]

Posted in 2011 March IS Newsletter | Tagged , | Comments closed
  • Need Help?

    Contact the Help Desk at 617.373.4357 (HELP) or help@neu.edu

    Submit a request or incident via myHelp

    Check myKnowledge for help 24/7.


  • ResNet Computer Support

    Students - Need help with your computer, mobile devices, internet access and more?

    See ResNet for help or go to Get Help x4357.