Author Archives: b.sullivan

Update on Recent Registration System Disruptions

  Update on Registration Progress as of 12/21/12: Work continues on our troubleshooting process and the team is testing several configuration changes to improve the registration backend processes.  Information Services & the Registrar’s Office have spoken with other Banner schools- those who have not experienced registration problems and those that have had issues.  We are specifically looking at [...]

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SharePoint Maintenance Outage – Friday, November 30, 8:00 PM to Saturday, December 1, 10:00 AM

In order to continue to provide a highly available and robust SharePoint experience, Information Services will be performing scheduled maintenance on our SharePoint service overnight on November 30th into December 1st.  On Friday, November 30th from 8:00 PM to Saturday December 1st at 7:00 AM, SharePoint will be available in read-only mode.  During this time, [...]

Posted in IS Announcements, Uncategorized | Tagged | Comments closed
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