Building upon the success of the first phase of the Digital Media Commons (DMC) initiative on the second floor of Snell Library during Summer I/II the Digital Media Commons will be expanded, resulting in major transformation of the first and second floors. Northeastern’s CIO Rehan Khan and all of the Information Services staff is very excited about the project, as it includes enhancements  which will introduce a new 3D printing facility, upgrade the existing audio/video studios, and will create a new faculty commons support center.  Unified services offered in collaboration with the Snell Library, Information Services, and the Center for Advancing Teaching and Learning through Research will deliver high-level pedagogical services for faculty, including media creation and integration, as well as content, technology, and project management assistance.

Stay tuned for updates on the project and what the new areas will look like this fall.

As a result of the construction, services provided by Information Services, including the Help Desk, InfoCommons, and printing/scanning, have been temporarily relocated – predominately within the library itself.

Four computer labs locations (three PC, one Mac) are now open for the summer terms within Snell Library. Each computer lab offers two quick print stations, printing and scanning. Printing is available 24/7 at the Quick Print station outside of 90SL (in the basement), and within the Digital Media Commons on the second floor. Both the Help Desk and computer labs will run on a summer schedule. Additional information and construction updates can be found here.

IS training classes will be offered in 54 Dodge. For details on the available classes please visit the Training page.

For library specific services, please visit the Library Services Construction page.

The latest version of Microsoft Office – Office 2013  - will soon be made available for local install by faculty and staff on Northeastern-owned computers. This version is only compatible with Windows 7 and Windows 8. Faculty and staff will be able to request software media for local installs on university-owned machines by contacting the Help Desk.

Information Services is working on including Office 2013 in a future image, and on an installation option for managed computers that upgrades Office 2010 to Office 2013. For more information about the new features in Office 2013 and for training, Northeastern students, faculty and staff can visit Lynda.com for free online training.

As of May 10, 2013, the ResNet Store has closed permanently. All merchandise that was available at the ResNet Store will still be available at the Northeastern Bookstore in the Curry Student Center. This will not cause a disruption in ResNet’s fee-based hardware replacement service.

Congratulations to the newest group of Northeastern Alumni! Take advantage of this new status and access Husky Nation – the online community for Northeastern alumni. Husky Nation includes an alumni directory, job listings, newsletter subscriptions, email forwarding and more.

Recent graduates can claim their Husky Nation accounts, with their existing myNEU student account information and NUID.

Husky Nation also has an email forwarding service that allows alumni to claim an @alumni.neu.edu email account. Details can be found after logging into Husky Nation.

Just as a reminder, following graduation both myNEU accounts and HuskyMail/G-apps at NEU remain active for one year.

For Mac users running OS 10.8 (Mountain Lion), the Virtual Printing Client (Pharos) is now available for the latest version of OS X. The software allows users to print in the InfoCommons in Snell Library from anywhere, essentially turning any printer in the library into a Quick Print Station.

If you have any pervious version of the Virtual Print Client, you must uninstall it before installing the update. Details for both the uninstall and install is available here.