IS Home | About IS | Contact IS | NU Home | Search NU
NU InfoServices Logo

Northeastern University Information Services

Serving the Northeastern University Community's Information Technology Needs

Main menu

Skip to primary content
Skip to secondary content
  • Home
  • Get Help x4357
    • Appointment Calendar Support
      • Appointment Calendar – Advisor/Staff Access Information
    • Appropriate Use Policy (AUP)
    • E-mail (Faculty and Staff) FAQ
      • How to Add or Remove Members from a Group in Outlook
      • How to Configure iPhone for Exchange E-mail
      • How To Import a .pst or .olm file to Outlook for Mac 2011
      • How to Install and Configure Entourage on a Mac
        • How to Install the Entourage Patch
      • How to Install and Configure Outlook 2007 on a non-NUnet PC
      • How to Install and Configure Outlook 2007 on a NUnet PC
      • How To Migrate from Entourage to Outlook for Mac 2011
      • How To Set Up Outlook for Mac 2011
    • E-mail and G-apps (Students) FAQ
      • External Mail Clients and Forwarding
      • Google Password
      • More G-apps FAQs
    • Forms At-A-Glance
    • Hours and Locations
    • Information Security and Virus Protection
    • IS Site Map
    • myApps Information Center
      • myApps for Macs
      • myApps for Windows
    • myFiles Information Center
    • myHelp Support
    • myKnowledge Support
    • NUwave Wireless Access FAQ
      • NUwave with Mac OS 10.5 (Leopard)
    • Print Management
      • Free Print Allowance Program FAQs
      • Printing Tips – Save Paper
    • Remote Access (VPN) Support
      • Remote Access (VPN) iPhone and iPad Install
        • Upgrade your iPhone or iPad Operating System
      • Remote Access (VPN) Linux Install
      • Remote Access (VPN) Mac OS X Install
      • Remote Access (VPN) Security Information
      • Remote Access (VPN) Windows Install
      • Using Remote Access Service (VPN)
      • VPN Connection Confirmation
    • Sponsored Account Requests
      • Sponsored Account Service Descriptions and Policies
    • Supported Computers and Operating Systems
    • Telephone Support
  • Get Started
    • Alumni
    • Faculty
    • Parents / Guardians
    • Staff – Academic and Administrative
    • Students – Prospective
    • Students – Undergraduate
    • Students – Graduate
    • Vendors / Contractors / Consultants / Sponsored Accounts
  • Get Academic
    • Blackboard Support
      • Blackboard Mobile Learn
        • Mobile Learn Note for BlackBerry Users
      • Blackboard 9 Training and Tutorials
      • Blackboard 9 Frequently Asked Questions
      • New Features in Blackboard 9
    • Teaching Resources
      • Classroom Technology Support
      • Digital Media Presentation Support
      • Northeastern on iTunes U
      • Tegrity Lecture Capture Support
    • Research Support
  • Services
    • Application Development (Programming)
      • Application Development Services
      • Enterprise Integration Services
      • Web Form Publishing and Workflow
    • Application Distribution (Software)
      • Network Access Applications
        • MacApps Server Share
        • myApps
        • Network Distributed Applications
      • Software Download and Install
      • Specialized Software Services
    • Business / Enterprise Applications and Services
      • Enterprise Reporting Services
      • Exam Processing
      • hrConnect
      • Salesforce.com
      • Student Financial Applications
      • Student Registrar Applications
      • Unified Digital Campus (UDC)
        • Banner Advancement
        • Banner Finance
        • Banner Student
    • Classroom and Presentation Support Services
      • Classroom and Presentation Technical Support
      • Conference and Event Support
      • Digital Media Services
      • Lecture Capture / Tegrity
      • Media / Computer Equipment
      • Video Conferencing
    • Collaboration Services
      • Incident Tracking and Reporting
      • LMS / Blackboard
      • Mail List Subscriptions
      • myFiles
      • myNEU Portal
      • SharePoint
        • SharePoint Support
          • SharePoint FAQs
          • SharePoint Support – Getting Started
          • SharePoint Training and Help Documentation
    • Community Use Computing
      • Centrally Managed (Computer) Labs
      • eBars
      • InfoCommons
      • myNEU Kiosks
      • Printing Services
        • Free Print Allowance
        • Network Printing
        • Quick Print Stations
    • Consulting Services
      • Audio / Visual Consulting
      • Network Consulting and Design
      • Project Management
      • Research Computing Consultation
      • Service Level Agreement (SLA) Authoring
      • Software Consulting Services
      • System Design Consultation
    • Help and Support (Service Desk)
      • Computer Equipment Relocation
      • Computing Support
        • Malware Removal
        • New Desktop Setup
        • Out of Warranty Computer Repair
        • Technical Support
        • Warranty Computer Repair
      • myBackup
      • myKnowledge
      • NUnet Computer Standardization and Offering
        • NUnet MacOS X Faculty/Staff Environment
        • Top Six Benefits of a NUnet Managed Mac
      • Workstation Standards and Purchase Program
    • Hosting Services
      • Database Hosting
      • Mobile Application Hosting
      • Server Hosting
      • Web Hosting (NUWeb)
    • Husky Cable Service
      • Husky Cable Frequently Asked Questions
    • Identity and Access Management
      • Account Management Services
      • NUID Lookup Application
      • System Access Requests
    • Infrastructure Services
      • Departmental Network Share Storage
      • High Performance Computing
    • Managed Computer Services
      • Information Security Regulation and Policy Compliance
      • Security Patches and Updates
      • Virus Protection
    • Messaging Services
      • BlackBerry Enterprise Service
      • E-mail and Calendaring
        • Email (Faculty and Staff) Upgrade
          • Email Upgrade Info for Mobile Devices
      • Instant Messaging
        • Microsoft Lync Support
          • Microsoft Communicator Installation Directions
          • Microsoft Lync Installation Directions
          • Microsoft Lync Non-NUnet Installation Directions
      • News @ Northeastern
      • Upcoming Events
    • Network Services
      • DNS Services
      • Internet Services
      • Internet2 Services
      • IP Address Services
      • Network Port Moves, Adds and Changes
      • NUnet (Network)
      • NUwave Wireless Network
      • Remote Access Service (VPN)
      • Remote Campus Network Services
      • ResNet (Network)
      • Structured Cable Design
    • ResNet Retail Store
    • Security Services
      • Computer Security Incident Response
      • Data Sanitization and Destruction
      • Information Security Risk Management and Assessment
      • Network Security Services
    • Telephone Services
      • Automated Call Distribution (ACD) Service
      • Telephone Service and Equipment
    • Training Services
      • Instructor-Led Training
        • Application Training
        • Classroom Technology Training
        • Information Security Awareness Training
      • Online Training
  • Software
    • Who is eligible?
    • Available Software
    • Featured Software
      • ChemBioViz
      • AutoCAD
      • Mathematica
      • MATLAB
      • Office 2010
      • Office 2011 Mac
        • How to Install Office Mac 2011
      • Respondus
      • SAS
      • SPSS
      • Symantec Norton AntiVirus
    • How do I get software?
      • Software Pickup Guidelines
    • Requesting or Submitting Software
      • Software Purchasing / Funding
    • Software Policy
    • Software Vendor Support
  • Training
    • Mac Online Tutorials
    • MS Office Online Tutorials
    • Other Training
Home

Post navigation

← Older posts

Alert: Recent Phishing Emails

In the past we have updated the community on various social engineering attempts by hackers to "Phish" personal information, using familiar or plausible emails which require you to respond to preserve service. Recently, members of the University Community may have … Continue reading →

Posted in IS Announcements | Tagged Information Security

Holiday Phishing and Online Cyber Scams

This holiday season, keep your information safe by following a few simple guidelines. Cyber criminals often use multiple methods, such as phishing emails and phony websites, to attract online shoppers and gain access to and exploit their personal information. Additionally, … Continue reading →

Posted in IS Announcements | Tagged Information Security

Parallel Computing with MATLAB – Free Seminar on 12/6/11

Please join MathWorks engineers for a free technical MATLAB seminar on Tuesday, December 6th. Here are the details: Tuesday, December 6th 2:00 pm – 4:00 pm 442 Dana Research Center Northeastern University Presenter: Sumit Tandon, MathWorks Application Engineer Sumit graduated … Continue reading →

Posted in IS Announcements

Changes Introduced for myNEU/NUnet Electronic Accounts

As part of our continuing efforts to ensure the protection of private and institutional data, Northeastern introduced several changes this past summer to the services that manage the myNEU and NUnet electronic credentials. These changes were implemented to enhance the … Continue reading →

Posted in 2011 November/December Newsletter | Tagged Accounts, Information Security

Student Email Forwarding Extended until May 2012

In the Fall of 2009, we migrated our student email system to the Husky email system, powered by Google Apps. Prior to the student email migration, all student email addresses were at @neu.edu. With the move to Google Apps, our … Continue reading →

Posted in 2011 November/December Newsletter | Tagged E-mail

Print Management System Expansion

​Last fall, Information Services introduced a new print management system in the InfoCommons labs and on the first floor of the Snell Library. This system provided wireless printing to InfoCommons/Library printers and alleviated the need for cover sheets. Due to … Continue reading →

Posted in 2011 November/December Newsletter | Tagged Free Print Quota, Printing

Blackboard Service Pack coming December 28-29th, 2011

NEU Blackboard (not NU Online) will be unavailable for a period of 24-hours from December 28 at 10pm to December 29 at 10pm. The purpose of the outage is to install the most current service pack that will address minor … Continue reading →

Posted in 2011 November/December Newsletter

NUwave Wireless Update

The campus continues to receive 802.11n upgrades to NUwave, our wireless network. The main benefits of 802.11n, when compared to 802.11g, are 50% faster transmission speeds and increased signal strength, when accessed from an 802.11n capable system. 802.11n also supports … Continue reading →

Posted in 2011 November/December Newsletter

SAS now provides free access in the cloud for faculty, students and researchers

SAS OnDemand for Academics provides an online delivery model for teaching and learning data management and analytics. By connecting to a SAS-hosted server over the Web, users access the analytical power of SAS software through a user-friendly, point-and-click interface. Faculty … Continue reading →

Posted in 2011 November/December Newsletter

EndNote X5 is now available

Use EndNote X5 to search online bibliographic databases, organize references, images and PDFs in any language, and create bibliographies and figure lists instantly. To access EndNote X5, follow the appropriate directions below: On your NUnet PC computer, go to Start-> … Continue reading →

Posted in 2011 November/December Newsletter | Tagged Software

Post navigation

← Older posts

IS Resources

  • myKnowledge
  • myHelp
  • myNEU
  • IS Training Register Online
  • NU Appropriate Use Policy

ResNet Computer Support

ResNet Help HuskyStudents - Need help with your computer, mobile devices, internet access and more?
See ResNet for help or go to Get Help x4357.

Our Tweets

Information Services

Northeastern University 360 Huntington Ave., Boston, Massachusetts 02115

For technology and computer assistance

  • Check myKnowledge for help 24/7
  • Submit a request or incident via myHelp
  • Contact the Help Desk at 617-373-4357 (HELP) or help@neu.edu
Proudly powered by WordPress