Report a Lost/Stolen Card

If your Husky Card is lost or stolen:

• Contact the Northeastern Police Department at 617.373.2121 so your missing card can be deactivated.
• During normal business hours, you can also notify the Office of the Registrar at 617.373.2300 so your missing card can be deactivated.
• Replacement Husky Cards can also be obtained at the following locations:
  
  Public Safety/Northeastern University Police Department
  716 Columbus Place
  617.373.2121
  Hours: 24/7
  
  Residential Safety Office
  Speare Hall, First Floor
  617.373.3499
  Hours: Saturday and Sunday, 10:00 AM–2:00 PM
  
  
• Once your lost or stolen Husky Card is replaced, it is permanently unavailable for use and cannot be reactivated at any time.
• There is a $15 nonrefundable fee to replace a lost or stolen Husky Cards. The fee will be billed to your tuition account, or you can make the payment at the Cashier's Office, 354 Richards Hall, and bring your receipt to the Office of the Registrar, 120 Hayden Hall, to obtain your new Husky Card.
• If your most recent Husky Card is broken, you may exchange the card for a new one free of charge provided you submit your broken card at the time you request the replacement card. Submitting the broken card at a later time will not entitle you to a reversal of prior card-replacement charges. The name and number on the card must match the most recent card in the system in order to receive a free replacement card. Students who submit a broken card without the number on the card are not eligible for a free replacement card.
• If you feel your card has been used unjustly and funds are missing from your account, you must open a police report with NUPD before any reconciliation can take place.