What are Husky Locks?
Northeastern is currently in the process of converting all offline and key entry locks to new online, wireless locks! For more information be sure to check out the Husky Locks page.
Why is there a $25 Husky Card replacement fee?
The $25 replacement fee is implemented to help cover the costs of Husky Card production. All replacement fees go towards the purchasing of new cards, ink, and laminate.
If I get a replacement Husky Card, will everything still work on it immediately?
Your meal plan, Laundry Bucks, Husky Dollars, Print Bucks, Dining Dollars and access to your residence hall will work immediately. It also takes 24 hours for the parking garages to receive your new card’s information. Please notify the Husky Card staff if you parked in a garage prior to losing or breaking your Husky Card.
Will my Husky Card work after graduation?
No, your Husky Card will be deactivated and you will need to sign-up for an Alumni Husky Card after you graduate from Northeastern.
What does an Alumni Husky Card do?
An Alumni Husky Card allows you access to the Snell Library and the ability to use Husky Dollars remaining on your account. If you sign-up for an alumni gym membership, it will also grant you access to the Marino Center.
Why do I have to give you my old or broken card when I get a new one?
The trading in of your old or broken Husky Card is strictly for security reasons. The Husky Card is considered a valid form of identification and carrying more than one Husky Card is against University policy.
What happens if I lose my Husky Card and money has been spent on it?
As soon as you realize or think you’ve lost your Husky Card, immediately notify NUPD at 617-373-2121. If you believe your card has been fraudulently used, you must open a police report with NUPD before any reconciliation can take place.
When do my Print Bucks expire?
Print Bucks are based on an academic year beginning Fall semester and ending after the Summer 2 semester. Each student, no matter when they start, will receive $120 which will be refreshed prior to the start of the Fall semester. Once the funds are gone, they are gone until the start of the following academic year.
When do my Laundry Bucks expire?
Laundry Bucks are refreshed on a semester to semester basis. Each student living on-campus will receive $45 in Laundry Bucks. If the allotted $45 in Laundry Bucks is not used before the end of the semester, the remaining balance will carry over and be added to your next semester’s $45. Laundry Bucks will be restarted prior to the fall semester.
Can I have more than one Husky Card?
No, it is against University policy to have more than one Husky Card. If it is discovered that you are knowingly receiving multiple Husky Cards without reporting your previous cards missing, you could face disciplinary action.
What do I do if I was overcharged at a vendor?
If you find a discrepancy in your Husky Card account, you must discuss the discrepancy with a manager at the location where the transaction took place. If the issue is not resolved, please contact HuskyCard@neu.edu and we will work with the vendor to help resolve the issue.
How long does it take for Husky Dollars to show up on my account?
Once Husky Dollars have been added through your myNEU portal, it usually takes 1-2 business days for the funds to show up in your account.