Policies
Privacy and Husky Card Security
- Under no circumstances should you loan or exchange your Husky Card with anyone. This includes family, friends and roommates. If you are caught with someone else’s Husky Card, NUPD and Northeastern University has the right to follow disciplinary action.
- You are only allowed to have one Husky Card at a time. If your card is broken, you are required to exchange the broken card for a new free one at the time of production. If you find your lost Husky Card after a new one has been printed, you are required to turn in your old card. Any student caught with multiple Husky Cards or purposely trying to receive multiple Husky Cards will face disciplinary action. Employees who are both an employee and a student are required to use their employee Husky Card. If you are Alumni, you must turn in your student card at the time of production. You cannot keep old cards as souvenirs.
- If you lose your Husky Card and feel that charges have been unjustly added to your account, you must file a report with NUPD.
- Any University employee tasked with making IDs has the right to deny the issuance of a Husky Card for any reason they deem necessary.
- A government issued photo ID, such as a license or passport, must be presented when receiving your first Husky Card. No exceptions will be made. High School IDs, bank cards, birth certificates, social security cards, etc. will not be accepted as forms of identification.
- A Husky Card may only be picked up by the student, staff or faculty member for whom the Husky Card is being issued.
Replacement Husky Cards
- There is a $15 nonrefundable fee to replace a lost or stolen Husky Card. The fee will be billed to your tuition account, or you can make the payment at the Cashier's Office, 354 Richards Hall, and bring your receipt to the Office of the Registrar, 120 Hayden Hall, to obtain your new Husky Card.
- If your most recent Husky Card is broken, you may exchange the card for a new one free of charge provided you submit your broken card at the time you request the replacement card. Submitting the broken card at a later time will not entitle you to a reversal of prior card-replacement charges. The name and number on the card must match the most recent card in the system in order to receive a free replacement card. Students who submit a broken card without the number on the card are not eligible for a free replacement card.
- Once your lost or stolen Husky Card is replaced, it is permanently unavailable for use and cannot be reactivated at any time.
- Please be advised that certain amenities take overnight to refresh. Parking garages and print bucks are the most common. Please alert the Husky Card staff if you have parked in a garage on campus or are planning to print later in the day.
- Students living in University Housing may need to encode their card in a Husky Card Kiosk at their place of residence. Please see the kiosk location tab for further details.
NOTE: Please be advised that the policies listed above are subject to change.
