FAQs for First-Year Student Bill Payers

When will we be billed for each term?

  • Billing for the first fall term will be assessed at the beginning of July. Once assessed, the bill will be created and posted to your myNEU portal. At that point you will receive an email to your @husky.neu.edu account referred to as an e-bill prompt and which will instruct you to view your e-bill online. Once viewed, the e-bill prompts will stop. If you do not view your e-bill, however, you will receive a total of three e-bill prompts during each billing cycle.
  • Billing for the spring academic term begins in November. Ebill prompts will be sent toward the end of that month.

What does the bill look like?

  • After the numeric information, you’ll find the bill also features announcements regarding the following
    • Billing Information: briefly describes when payment is due, avoiding late fees, previous balance due information, and where/how to make payment.
    • Billing Inquiries: information is provided on specific parts of the bill and the contact information for departments responsible for each part.
    • Federal Taxpayer Identification Number: should you need this information for scholarships, grants, 529 Plans or other payers.
    • Late Fees and Holds: explanation of policy and what might happen if a hold is placed on an account.
    • Payments: where and how to make a payment.

What is included in the bill?

  • Previous balance due, if applicable
  • Current charges, which could include:
    • Tuition
    • Room and Board charges
    • Health Plan Fee
    • Applicable Fees
  • Anticipated credit
  • Balance Due

What is anticipated credit?

  • Anticipated credit represents any award, excluding Federal Work Study, which has been granted, or is due to the university. This can include:
    • University grants and scholarships
    • Federal loans and grants
    • State loans and grants
    • Approved and certified private loans
    • Tuition payment plan
    • Note: work study funds are not anticipated on your bill/account.

What is the Northeastern University Student Health Plan (NUSHP)?

  • Schools in Massachusetts are required, by Commonwealth Law, to enroll all qualified students in a health insurance plan that meets or exceeds state minimum requirements. NUSHP is the University’s student Health plan which is administered by Blue Cross/Blue Shield of Massachusetts and exceeds the minimum required by the state at an affordable rate. Students can waive this plan if they can provide information that they are enrolled in a comparable domestic health plan. The waiver is completed via the student myNEU portal and must do so by the deadline. The waiver is not available on the parent myNEU portal.

When can I waive my health plan fee?

  • Once you have been billed the health plan fee you will be able to waive via myNEU.

What information is available on the Parent Portal?

  • Parents can access billing, grades, and Husky Card information through their portal.

How do I access the Parent Portal?

  • The student must set the parent up to receive access to the portal. More information, including instructions on how to create a portal, can be found here.

What is the billing cycle?

  • Northeastern University billing cycle can vary slightly, depending on the start and end of each academic term. We bill on a monthly basis. Bills are typically due two weeks prior to the start of an academic term. Additional charges are due by the due date specified on a subsequent bill.

How are outside scholarships handled?

  • Most outside scholarships are sent directly to the university at: Office of Student Accounts, 354 Richards Hall, Northeastern University, 360 Huntington Avenue, Boston, MA 02115. Please be sure that the name of the student and his/her NU ID number is clearly printed on the check or the accompanying paperwork.
  • Some scholarship providers require additional work. If they require the student to get verification of enrollment, the student will need to contact the Office of the University Registrar. If they require an invoice, please send the specific requirements to studentaccount@neu.edu and we’ll send the invoice as requested. Any questions regarding scholarship procedures can be referred to the above listed email or the student’s Financial Aid Counselor.

How do 529 plans work with the University?

  • Most 529 plans send checks directly to the university, based on an invoice supplied by the 529 holder. A copy of the ebill is typically sufficient. There are a few plans that request that the university work with them as Third Party Payers. This means that we will have to invoice the 529 plan and will anticipate, on the student account directly, the amount to be sent to the university. These 529 plans include the Florida PrePaid Plan.

How is our deposit reflected on our bill?

  • Most deposits have already been applied to your tuition and will be shown under the credit portion of your bill.
  • Anticipated deposits, for a future academic term or housing term, will be shown under Anticipated Deposits, at the bottom of the bill.

What happens if I drop a course? Will my tuition charges be adjusted?

  • Undergraduate day tuition is charged on a flat per-term basis which includes the cost of each student's normal academic curriculum requirements for that term.  Additional information can be found on our billing policies webpage.

What if I decide to take an additional course after my first bill is already issued?

  • Undergraduate day tuition is charged on a flat per-term basis which includes the cost of each student's normal academic curriculum requirements for that term.  If a student decides to enroll in an additional course after the initial ebill, any changes in costs will be reflect on the next billing statement.  Additional information can be found on our billing policies webpage.

How can I see my account in “real time”?

  • You may review your current account activity on myNEU through the self-service link “Student Account, Ebill and Payment Information”

My lender will not send the payment until the start of the term. Does this mean that I will get a late fee?

  • If you have an approved loan that has been certified by the University it will show as anticipated on your student account.  If your net amount due is zero a late fee will not be assessed.  Late fees will not be assessed until after the first week of the term.  Please notify studentaccounts@neu.edu should there be delays in your loan payment beyond the first week of the term.

How much are the late fees?

  • The amount of a late fee can range from $75-$200.