To contact a member of the Facilities staff, please call the Facilities Customer Service Center.
Telephone: (617) 373-2754

Email: facilitiescustomerservice@northeastern.edu

Northeastern University currently contracts out all pest control services at our Boston, Burlington, and Dedham campuses including residence halls. All university community members should contact Facilities Customer Service, 617-373-2754, to report any pest control issues or place a workorder request for service. These workorders are responded to and completed within a 24-hour period with additional service provided when necessary.

All technicians are fully licensed and trained in pest control and utilize the latest in integrated pest management techniques. All pesticides used are EPA and state registered and applied in accordance with restricted guidelines. The contractor is required to have material safety data sheets on file for all pesticides applied on university property.