Email us to:
  • Refer parties to mediation
  • Request mediation for yourself and other parties

Mediation is:

  • Voluntary: ALL parties must agree
  • A structured process of communication
  • Confidential
  • A process where a trained mediator acts as a neutral party
  • A process where the parties themselves create the agreement

Mediation is not:

  • A way to decide who is right and who is wrong
  • Something assigned as a punishment
  • A part of the conduct process
  • A place where an arbitrator makes the decision. The neutral mediator helps facilitate the process, but isn’t the “problem-solver”

What types of cases will be referred to Conflict Resolution at NU?

  • Student-to-student cases including: roommate problems, noise issues, interpersonal communication issues, non-violent relationship problems, group project issues, etc.

What types of cases are not appropriate for Conflict Resolution at NU?

  • Physical abuse and violent behavior, academic disputes (grades, academic freedom, plagiarism and cheating), sexual assault, cases that are not student-to-student, cases involving violations of the Code of Student Conduct, etc.

Mediation Process

Once a referral or a request for mediation has been made, all parties will be contacted by the conflict resolution coordinator. The coordinator will explain how the process works and ask if all parties are willing to participate. If all parties are willing, the conflict resolution coordinator will ask when the parties are available to meet and will schedule a time for the mediation. The parties will be given options about where the mediation can take place and will choose their preference. Once the mediation begins, each party will have an opportunity to explain what brought him/her to mediation in a safe, confidential, and relaxed environment. The mediator will facilitate a conversation between the parties in order to help the parties generate potential solutions. If an agreement is reached during mediation, the mediator will assist in having the agreement put in writing.

Visit our FAQ page for more information about the program.