Frequently Asked Questions

      1. Program, Eligibility, and Application
      2. Housing Options and Accommodations
      3. Payment and Amenities
      4. Housing Services & Move-In
      5. Living at Northeastern / In Boston

 

1. Program, Eligibility, and Application 

Q: Is this program available to Northeastern students?
A: No, this program is offered specifically for non-Northeastern students interning in the metro Boston area.  If you are a Northeastern University student, please visit The Department of Housing & Residential Life.

Q: Does Northeastern offer summer intern housing to graduate students?
A: Yes, as long as the graduate student is currently enrolled as a matriculated student at an accredited college or university and employed in an internship or research program.

Q: How long does Northeastern offer summer intern housing?
A: Northeastern’s summer intern housing program runs from May 24th, 2015 to August 15th, 2015.

Q: Where and how do I apply?
A: Application and instructions are available on the summer intern housing website under the application page; please note, however, that the application will not be active until January 2015.

Q: What is considered proof of enrollment?
A: Eligible proof of enrollment is a degree audit, official/unofficial transcript, class schedule, or letter/email confirmation from your academic advisor. The document must prove that you are a student enrolled at an accredited college or university.

Q: What is considered proof of employment?
A: Eligible proof of employment is an official hire letter or a confirmation email from your employer/ supervisor.

Q: How do I know if my application is reviewed or accepted?
A: Once your application is submitted, it will be reviewed for eligibility and completion.  You will receive a follow up email within 5 business days.

Northeastern University's campus in the summer

2. Housing Options and Accommodations

Q: How do I reserve my summer intern housing?
A: Your application must be submitted and approved first.  Housing is available on a first come, first serve basis. A $200.00 non-refundable deposit is required to reserve your housing choice. Northeastern will accommodate your first choice housing, if available at the time of your deposit. However, if unable to accommodate, Northeastern will contact you to confirm your secondary option.

Q: What does “double” occupancy mean?
A: Double occupancy is a bedroom shared by two people within an apartment. Each bedroom has two sets of furniture, one for each person. Each apartment may have multiple double or single occupancy bedrooms.

Q: What does “single” occupancy mean?
A: Single occupancy is a private bedroom for one person and is not shared with anyone else. Each apartment may have multiple single or double occupancy bedrooms.

Q: What does “shared” apartment mean?
A: A shared apartment is an apartment consisting of multiple bedrooms (single occupancy, double occupancy, or a combination of both). All occupants of the apartment share the common areas, such as bathroom, kitchen, and living room.

Q: How many people will I be sharing my apartment with?
A: Anywhere between 2 and 6 individuals may occupy one apartment depending on the configuration of singles and doubles within the apartment.

Q: Will I be living with people of a different sex?
A: Northeastern currently does not offer gender neutral housing as part of its summer intern housing program.  However, there may be people of a different sex on the same floor or within the building.

Q: May I tour my apartment before I move-in?
A: Unfortunately, no. For safety and security reasons, Northeastern does not offer individual tours of the residence halls. To that end, we publish written and visual descriptions of our accommodations may be found on the Housing Options & Cost page.

Q: May I change my move-in/out date?
A: You may request a change by emailing summerhousing@neu.edu. Please include your current arrival/departure information as well as your newly requested arrival/departure information. All requests must be made at least 14 days before your scheduled arrival date. Additional fees may apply.  

Q: May I change my housing choice?
A: You may request a change by emailing summerhousing@neu.edu. Please include your scheduled arrival and departure dates, current housing choice and newly requested choice.  All requests must be made at least 14 days before your scheduled arrival date. Additional fees may apply.  

Q: When will I receive my housing assignment and mailing address?
A: If your final housing payment is submitted before May 1st, you will receive an email between May 6th and May 10th, including your apartment/room number, mailbox number/combo, and co-resident information (as long as each co-residents gives us permission to do so).

A: If your final housing payment is submitted on or after May 1st, you will receive an at least 14 days before your scheduled arrival date, including your, apartment/room number, mailbox number/combo, and co-resident information (as long as each co-residents gives us permission to do so).

Northeastern University campus in summer

3. Payment and Amenities

Q: Where and how do I pay my deposit?
A: Once your application is submitted, you will receive a follow-up email within 5 business days.  The email includes the next steps and payment information (deposit, housing, and amenities).

Q: When is the deadline for submitting my final housing payment?
A: If you submit your application before April 17th, your full housing payment is due no later than May 1st by 5:00PM.
A: If you submit your application April 17th or later, your final housing payment is due within 14 days of your application approval.

Q: Where and how do I pay my final housing payment?
A: Once your application is submitted, you will receive a follow-up email within 5 business days.  The email includes the next steps and payment information (deposit, housing, and amenities).

Q: What happens if I miss my deadline for final housing payment?
A: Contact summerhousing@neu.edu and someone will respond to you as soon as possible.

Q: What is the cancellation policy for purchasing summer intern housing?*
A: If you submitted your application before April 17th:

  • 61 days or more before scheduled arrival: 100% refunded
  • 31-60 days before scheduled arrival: 50% refunded
  • 15-30 days before scheduled arrival: 25% refunded
  • Less than 14 days before scheduled arrival: No refund

*The deposit is non-refundable unless an applicant is deemed ineligible or if Northeastern is unable to accommodate applicant’s first or second housing option.

A: If you submit your application on or after April 17th, there will be no refunds given once payment is submitted.

Q: What types of amenities do you offer?
A: Northeastern offers two meal plans, a gym membership and a parking pass for purchase, though none are required.  Further details and pricing may be found on the Amenities & Extras page. Amenities are optional and non-refundable.

Q: Where and how do I purchase amenities?
A: Once you submit your application, you will receive a follow-up email within 5 business days that will include information on how and where to purchase amenities. Meal plans, gym membership and parking may be purchased after your application is approved. Parking passes may only be purchased in-person, on-site.

Q: Where do I pick up my purchased amenities?
A: If you purchase a gym membership or a meal plan, the information will automatically be loaded onto your NUID Card, which you will receive when you check-in on your scheduled arrival date. Parking passes may be purchased through the Gainsborough Garage Office when you arrive to campus.

Q: What is the cancellation policy for purchasing amenities?
A: All amenities are non-refundable, once purchased.

Q: How may I purchase a parking pass?
A: Parking passes are available for purchase at the Gainsborough Garage Office.  A manager is on duty 24/7 to assist you.

Q: May I purchase a parking pass before I move-in?
A: No, parking passes may only be purchased in-person at the Gainsborough Garage Office.

Q: Where may I park if I do not have a parking pass?
A: Gainsborough Garage and Renaissance Garage offer parking hourly, daily, and weekend rates. Refer to www.parking.neu.edu.

Q: Where may I park if I have a parking pass?
A: Parking passes are valid 24 hours, 7 days a week in Gainsborough Garage.

Q: Where are Gainsborough Garage and Renaissance Garage located?
A: Both garages are located on Northeastern's Boston campus.  Parking locations may be found on the campus map.

Q: How may I cancel/return my parking pass?
A: Parking passes are non-refundable/non-exchangeable.

Q: I lost my parking pass, how may I replace it?
A: Call (617-266-7260) or visit the Gainsborough Garage Office and they will replace your parking pass for a $25.00 fee.

Q: What if I have a guest visit with a vehicle?
A: Your guest may purchase hourly, daily and weekend parking through the Gainsborough Garage or Renaissance Garage.

Q: May I purchase a pass for less than a month?
A: Parking is available hourly, daily, and monthly.  Weekly passes are not available.

Northeastern University's campus in the summer

4. Housing Services & Move-In 

Q: How may I prepare for move-in?
A: Refer to the What to Bring page on our website to prepare for the move.

Q: Will I receive a campus mailbox and mailing address?
A: Yes. You will receive this information along with your housing assignment.

Q: How should my mail be addressed?
A: Your Full Name, Building street address, mailbox number, Boston, MA 02115. Northeastern will provide you with your specific building address and mailbox number.

Example:
John Smith
Building Address, #1234
Boston, MA 02115

Q: Will packages be shipped directly to my apartment building?
A:
 Apartment mailboxes are located in or near the lobby of your building. Mailboxes are sized to accommodate letters and magazines.  Any large packages will be sent Northeastern's central mail office (ResMail) for you to pickup. Interns will receive a package slip in their mailbox each time a package arrives. ResMail is located on the ground level of Speare Hall, at 5 Speare Place, Boston, MA 02115. 

Q: What do I do if I forgot the combination to my mailbox?
A:
Please visit the staff office in your building from 6pm-9pm nightly and a conference assistant will help you. You mail also email summerhousing@neu.edu for assistance.

Q: Will I receive information about my roommate(s)?
A:
Roommate information will be sent prior to your scheduled arrival, as long as each co-resident gives us permission to do so.

Q: When will I receive my key?
A: 
You will receive your Husky Card (ID that doubles as an electronic key) when you check-in on your scheduled arrival date.

Q: What do I do if my Husky Card become lost, damaged, or stolen?
A: 
If your Husky Card is lost or stolen, please immediately contact Northeastern University Police Department (NUPD) at 617-373-2121. Inform them you're a non-Northeastern guest living on campus. Afterwards, please email summerhousing@neu.edu to request a new ID and/or key or notify the conference assistant in your building. If your ID or key is lost, damage or stolen when the office is closed, please go to the front desk of your building and inform the proctor of the situation. They will page the conference assistant on duty to assist you. Please note, a replacement Husky Card $25.00 and must be paid for before you receive a new Husky Card.

Q: Are linens provided?
A: 
No, linens are not provided. Please refer to the What to Bring section of our website for more information.

Q: Do the apartments have a microwave?
A:
No, microwaves are not provided, though you may bring your own. 

Q: Is kitchenware or dishware provided?
A: No, you are responsible for providing your own kitchenware (pots, pans, utensils, etc.) and dishware (plates, bowls, cups, utensils, etc.). Please refer to the What to Bring section of our website for more information.

For additional questions and/or inquiries, please email summerhousing@neu.edu.

Northeastern University's campus in summer

5. Living at Northeastern / In Boston

Q: Who should I contact if something is broken?
A: 
To report an issue, please notify your conference assistant so they may fill out a work request for you. Conference assistants are available nightly, from 6pm-9pm, in the staff office of your building. In the event of an emergency (ex: flood, broken lock, etc.) please call Facilities at 617-373-2754 and report the problem.

Q: I'm a smoker, but Northeastern is a smoke-free campus! What does that mean?
A: 
In 2013, Northeastern University officially became a is a smoke-free campus. As such, smoking of any tobacco products is prohibited at Northeastern University, consistent with applicable law. Information about Northeastern's smoke-free campus may be found here.

Q: What should I do if I am not getting along with my roommate(s)?
A: 
Conference assistants live in each of the intern buildings and are trained to assist guests with roommate issues. Please seek out a conference assistant for advice and guidance on navigating your roommate issue. You may also find the following link helpful for handling roommate conflict.

Q: How do I purchase a T-pass or Charlie Card for the subway or city bus?
A: 
Information regarding the MBTA passes can be found online at the MBTA's website. The T-pass is a monthly pass that provides riders with auto-reload option that affords riders the standard T fare. The Charlie Card Ticket can be reloaded at any time with cash or credit at each train stop. 

Q: Are there other forms of transportation other than the subway?
A:
 Commuter rail is available via the Orange Line at Ruggles Station, Back Bay Station, and North Station. For more information on the Massachusetts Bay Transport Authority (MBTA), including bus and train schedules, please visit the MBTA's website

Q: Hey! What about food if I don't have a meal plan?
A: 
There are four food suppliers near Northeastern's main campus. The closest is Wollaston’s Market which is located next to West Village B and on Forsyth Street next to the Marino Center. There is a Stop & Shop located at the Brigham Circle T stop on the Green E line, a Shaw’s Market is located within the Prudential Center, and Whole Foods Market is located at 15 Westland Avenue. A simple Google Maps search may help you locate each.

Q: Are there any social events I can attend on campus?
A:
 Yes! The Conference Assistant staff will be planning social events so that you may meet your neighbors and get to know other interns within the program. 

Q: Are there beaches I can go to?  Is there a beach that I can access by public transportation?
A: 
Yes, there are many beach options including, Revere Beach, Carson Beach/Castle Island, Boston Harbor Islands, and more

Q: I don't like the beach. What else can I do?
A: 
Good question! Here are 90 great things to do in Massachusetts!