EXPLORE TOPICS:
Current Students
The graduate programs offered by Northeastern University–Charlotte are designed to enable students to build their careers while maintaining their lives. The university’s blend of on-campus and online classes, flexible schedules, and frequent program start dates enable students to pursue their professional goals without sacrificing personal needs and goals.
On-ground and Online Courses
Select the appropriate link below to find courses in an upcoming term:
University Libraries
Our degree programs are designed to let each student choose from online and hybrid learning options. We make every effort to offer courses in a variety of formats, however enrollments determine course offerings from term to term. We strongly encourage you to discuss course options with your advisor or the Charlotte Academic and Student Support Specialist who will be aware of the current courses and format options for your program of study. (*Note: Courses in the D’Amore-McKim School of Business are only available online.)
Student Resources
Northeastern University–Charlotte has a host of resources for students looking to make the most of their graduate studies. Some of these resources are specific to our Charlotte Graduate Campus and some are benefits of any Northeastern University student. Below are ways to enrich your experience and find the tools you need to succeed. Our Campus Guide can also assist in learning more about the Charlotte Campus and the resources available.
Campus Services
| Free Wi-Fi & Technology Checkout |
For those students looking for a place to get their work done, the Charlotte Graduate Campus offers free Wi-Fi to help enhance the online Northeastern University experience. Need to post an assignment or log on to your course during the day? Utilize our laptop and iPad checkout or access one of our iMacs on campus. |
| Parking | Complimentary parking in the 101 Independence Center garage is available for students while attending class on the Charlotte Graduate Campus. |
| Group Study Areas | Enjoy the benefits of meeting with classmates to work on projects or study together in one of our resource and lounge areas. Students can reserve space for individual study and small group meetings during weekday business hours (9 a.m. – 4:30 p.m.) |
| Campus Hours |
Regular Hours:8:30 a.m.-4:30 p.m. Student Access ProcedureNortheastern University students are required to show their Husky ID card and to sign in with the reception desk on the 11th floor when coming to campus to study, or to meet with other students, faculty or staff during weekday business hours. This allows us to ensure appropriate access, as well as a high level of security for everyone. If you do not have a Husky ID card, one can be made and provided to you on campus. Contact Student Services to make arrangements. _______________________________________________________________________________________ UPDATED–Spring Term Extended Hours (as of May 13, 2013)The campus will be open until 8 p.m. on the following Tuesday and Wednesday evenings:
Students may also schedule time on other weekday evenings for study groups and other academic purposes. A one-week notice is required and dependent on staff availability and security resources. |
Student Services
| Career Services | University Career Services specializes in helping you figure out what program, career or job might work best for you, and also in helping you plan and carry out a successful job search, or explore other options. We bring you a wide variety of resources, programs, events, and opportunities to meet employers. Our experienced and enthusiastic staff is eager to help you get where you want to go, throughout your Northeastern career and beyond. |
| Student Financial Services | Student Financial Services is committed to helping you navigate the process of applying for federal financial aid and alternative loans. |
| myNEU | myNEU is an electronic gateway for the Northeastern University community and offers “one stop shopping” for faculty, staff, and enrolled and admitted students. Services are targeted to members of the Northeastern University community by role; therefore, providing a personally tailored experience. Campus news and departmental announcements are also accessible via the myNEU Portal. |
| Northeastern University Information Services | Information Services at Northeastern University provides central information technology support to over 25,000 students, faculty and staff who use our secure, high speed connectivity to the Internet through our on-campus network and a host of other services tailored to the online student. |
| Disability Resources Center | Students needing accommodations or services due to a disability are able to access the Disability Resource Center of Northeastern University. There you will find information on the staff, services available, how to contact the DRC for more information and assistance, and forms you will need to access these services.Main webpage: http://www.northeastern.edu/drc/ |
Academic Resources
| Graduate Catalog |
The Graduate Catalog contains Northeastern University’s primary statements about student academic life, conduct, and the responsibilities of students and the University to one another, as authorized by the president or the Board of Trustees.Students in the College of Professional Studies may obtain a copy of the CPS Student Handbook here. |
| Academic Calendar | Trying to plan your year? The university academic calendar provides information you need to stay on track with your degree. |
| Course Catalog | A basic resource on academic courses Northeastern University has to offer. (Please note this is for basic informational purposes only as Northeastern University–Charlotte only offers selected programs through its campus.) |
| Advising | Our Senior Academic and Student Support Specialist, located at the Charlotte Graduate Campus, is available to help with your course planning to build a schedule that keeps you on target to achieve your goals while also maintaining balance in your personal and professional life. |
| Writing Center – Mobile Consulting | The Writing Center is made up of Northeastern University writing instructors, graduate students, and undergraduate students studying composition theory, literature, and technical/professional writing. The Writing Center offers online consulting for any level writer. We work with graduate students from all academic disciplines, speakers of other languages as well as native speakers of English, and weak, average, and strong writers. |
| Northeastern University Library | The Northeastern University Library is at the hub of campus intellectual life. Resources include over 900,000 print volumes; 206,500 e-books; and 70,225 electronic journals. InterLibrary loan is also available for collections in our Boston Library. |
| Free online tutoring | SMARTHINKING (PDF) provides live academic help from real people when you need it, how you need it, from people you can trust. For hours of service, depending upon your school, you may have access to help in the following subjects and skills:
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| Student Grievances | Northeastern University has processes and resources to ensure that student’s grievances are treated with respect and addressed in a fair and professional manner. Both formal and informal means to resolve issues are available. Students may contact the Charlotte campus staff – Student and Academic Services – for assistance, as well as consulting the University website for information on academic policies and procedures, and the university ombuds.University Ombuds: http://www.northeastern.edu/ombuds/about/index.htmlUniversity Registrar: http://www.northeastern.edu/registrar/catgraddir1213.htmlGraduate Catalog /Handbook – Academic Policies & Procedures (p. 30 – 56) http://www.northeastern.edu/registrar/catgrad1213-030.pdf |
Professional Resources/Job Postings
Canteen Connect Representative
Grade 6-Non Exempt
Reports to: Canteen Connect Manager
Job Description
Support vending account retention process by contacting existing clients via telephone or email to determine quality of service clients are receiving to include all lines of business. Communicate client issues to our Branch Management team and follows up with clients to ensure resolutions have their expectations. Manage several Access databases that contain client feedback, maintain overflow duties within the dept., and assist with other projects as assigned.
Responsibilities
- Ability to complete 60-75 communications on a daily basis, to include a combination of calls and emails
- Ability to obtain client feedback and identify any client concerns and communicate concerns to appropriate management levels
- Must have an outgoing and friendly personality and a “Can Do” attitude
- Responsible for maintaining several Access databases with client feedback
- Maintain overflow work within the dept. and assist with ad hoc projects as needed
- Communicate with the Canteen Connect Manager on a daily basis
Qualifications
- Detail-oriented with exceptional communication and organizational skills; setting priorities, meeting deadlines and the ability to work with minimal direction
- Ability to listen and gather client feedback and analyze issues
- Customer service driven with at least 5 years of customer service experience
- Advanced computer skill set: MS Office with specific ability to fully utilize Excel and Access on all levels
- Visual Basic knowledge and ability to automate manual processes a plus
Education and Experience
Bachelor’s degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
For more information, visit Husky Career Link. Please direct all inquiries via e-mail to Porzia Reynosa.
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