Thank you for your interest in working for Northeastern University–Charlotte. At Northeastern University, we strive to create a vibrant and diverse community, characterized by collaboration, creativity and an unwavering commitment to excellence. Our core mission is to educate students for a life of fulfillment and accomplishment and to create and translate knowledge to meet global and societal needs.
Northeastern University is an Equal Opportunity, Affirmative Action Educational Institution and Employer, Title IX University. Northeastern University particularly welcomes applications from minorities, women and persons with disabilities. Northeastern University is an E-Verify Employer.
The Administrative Assistant will serve as the first line of contact for visitors and students and as assistant to the Dean of the Charlotte Campus. He/she will have a broad knowledge base of the campus operations, courses and programs available through the campus and will serve as the face of the campus greeting enrolled and prospective students as well as corporate partners, alumni and visitors of the administrative offices. This individual will provide seamless service by greeting, fielding general questions, answering phone calls and referring calls and visitors to the appropriate staff as needed.
Desired qualifications include a minimum of an associate’s degree and 1-3 years of progressively responsible administrative support experience in a fast-paced and service-oriented environment or relative combination of education and experience required. Ability to work in a highly flexible and innovative environment with an expanding role and shifting responsibilities. Strong interpersonal and written communication skills (including very strong writing and proofreading skills) required. High degree of diplomacy, customer service and organizational skills required. Must enjoy meeting with people and handling needs of a wide array of student, staff, faculty and visitors. Must be able to handle sensitive material, set priorities and work independently or as part of a team. High degree of proficiency with MS Office Suite (Outlook, PowerPoint), Apple/Mac and PCs, website and database management.
Northeastern University–Charlotte is seeking an energetic, organized and goal-oriented professional to join the Charlotte campus. The individual in this position will staff the Welcome Center and serve as the first line of contact for the general public and prospective students, cultivate the prospective student process, develop and implement the campus communication strategy, conduct research and competitive analysis, and support recruitment and enrollment team.
The individual in this position will be expected to develop internal and external relationships and be able to assist in the continued enrollment growth of the Charlotte campus. S/he will assist prospective students and visitors on a broad range of issues and serve as the face of the university managing activities in the Welcome Center. The position will require interpersonal skills, research skills, social media experience, and the ability to work independently and with a team of colleagues.
The ideal candidate will have a Bachelor’s degree in communication, business administration or education and 1-3 years of experience with nontraditional students (a working professional with an average of 5 years experience, most often 10-15 years experience). The candidate should have demonstrated experience in written communication, social media, customer service, project management, and research.