This guest post was written by Career Development intern and aspiring Career Counselor, Mike Ahern.
Phone interviews are becoming increasingly popular as hiring managers look for new ways to separate desirable candidates from the rest of the pack. Throughout multiple job searches as an undergraduate and graduate student I’ve relied on a few intentional strategies to carry my candidacy through to the second round. Here are 5 strategies to make sure you have a successful phone interview.
1. “Dress for the job you WANT …”
Just because the interviewer can’t see you, doesn’t mean you should take the call in your pajamas. Studies have shown that the type of clothing you wear can greatly impact how you perceive yourself in any given work space or environment. Putting on your business clothes will put you into a professional mindset and better prepare you for the interview. Wearing workplace attire can even correct posture, in turn altering how you sound over the phone. So take the extra time to pick out a professional outfit and dress for the job you want.
(Note: this doesn’t mean you should show up on your first day dressed as an astronaut…)
2. “Before anything else preparation is the key to success”
For any type of interview, whether over the phone, on Skype, or in person, you should be spending a significant amount of time preparing. A large part of efficiently preparing for a successful interview will be anticipating thetypes of questions you will be asked. Be prepared to answer a variety of questions and have answers with specific examples. Take notes on ruled paper or better yet, a personal favorite, utilize note cards. There’s no rule stating that you can’t have your note cards spread out around the desk while you are on the phone. Just be sure not to sound like a robot if you have to read off of them.
3. “Research is what I’m doing when I don’t know what I’m doing”
The phone interview can be a great opportunity to show your level of enthusiasm and knowledge about the position or the industry it is in. Be sure to take the initiative to research the company. How many employees does it have? How has it been performing? Are there any new programs or products the company/business/organization is releasing? Showing that you understand the trends and status of the company will show the hiring manager your level of understanding about the business and that can help push your application into the second round pile.
4. “The only stupid question is the question that is never asked.”
At the end of practically every interview the employer will ask if there are any questions you want to ask. Think of this as one more opportunity to leave a lasting impact. Ask about that new project you researched. Ask what skills the ideal candidate would have (I’ll personally use this one then try to tie my experiences to what the employer is looking for) Simply replying “No I don’t have any questions” doesn’t show a lot of enthusiasm and leads to a missed opportunity to wrap up the conversation in a meaningful way.
5. “Practice… We’re not talking about a game… we’re talking about Practice…”
You can increase your chances of having a great phone interview before you even pick up the phone; through practice. This can be one of the most over looked strategies for prepping for any kind of interview. Taking the time to sit with a friend and parse out possible questions you might encounter will get you in the right mindset. If you can’t find a willing participant to interview you, try utilizing a smartphone to record your answers to preselected questions. Play back the tape and notice how you respond. Do you say “um” a lot? Did a few of the questions make you pause and think? Consider practice as an invaluable strategy to increase your chances of sounding professional on the phone.
Overall these five strategies will help set you up for a successful phone interview. As always keep in mind that as a current undergraduate, graduate or alumnus you have innumerable resources at your fingertips, courtesy of the Northeastern University Career Development office.
Mike Ahern is a Career Development Intern at Northeastern University in Career Development. Currently he is pursuing a graduate degree in Higher Education in Student Affairs at Salem State University. Connect with Mike on LinkedIn or on Twitter @MIkeAAhern