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Northeastern
University is committed to delivering electronic services
that recognize and respect customer concerns around privacy
and security. This policy describes how we uphold this commitment.
Organizational commitment to privacy and security
Northeastern maintains a multidisciplinary commitment to privacy
and security, including roles responsible for risk assessment
and management, and security of physical, network, application,
authentication and database assets. A security awareness program
helps students, faculty and staff understand their roles and
responsibilities in protecting confidential and personal information.
Systems that solicit or display personally identifiable information
are protected by access controls that require a user ID and
password be entered before access is granted.
Security of Web-based transactions
Web-based transactions involving personal, confidential or
sensitive information are secured between your Web browser
and NU-sponsored Web servers by SSL (Secure Sockets Layer
protocol) with 128-bit encryption.
Why we collect personal information
We collect personal information in order to deliver services
and information personalized to you, your role and your interests
at Northeastern.
Personal information we collect
Collection of personal information is normally limited to
information required in order to process and acknowledge your
donation or payment, obtain matching gifts if available and
record your affiliation with the university.
Information collected may include, but is not limited to:
- Your
name
- Home
street address, city, state, ZIP code and country
- Home
phone number
- E-mail
address
- Name
of employer
- Work
street address, city, state, ZIP code and country
- Work
phone number
- Work
e-mail address
- Job
title
- Constituent
type (alumnus, parent, friend, faculty, staff)
Other information we collect
Your Web browser automatically sends us the type of computer
and operating system you are using. We may also collect and
maintain the host name and IP (internet protocol) address
used by your computer. In addition, we may collect the dates
and times you access our systems, the URLs you request, file
names you send or receive, search strings and errors generated.
This information may be shared with departments within the
university, with individuals and organizations involved in
assisting the university in processing your donation and in
response to lawful orders from local, state and federal agencies.
Updating/supressing personal information in the Alumni
Directory
To update personal information listed in the online Alumni
Directory, point a browser to: http://www.alumniconnections.com/neu
and revise your profile. To hide personal information from
other alumni, suppress your profile by accessing your Alumni
Directory account and selecting “Hide Information.”
Choices available regarding collection of information
You can choose whether or not to provide personal information.
Information required to process a donation or payment, or
to participate in our online services, is indicated on applicable
forms with an asterisk (*).
How your personal information is used within Northeastern
The primary use of your personal information is to enable
processing and acknowledgment of your donation or payment.
Your personal information may be shared with other departments
and business units at the university to ensure that your donation
or payment is properly recorded and acknowledged.
How your personal information is used outside Northeastern
(Third-party distribution and disclosure of information)
Personal information we collect is not used for any commercial
or philanthropic purpose not directly connected with or approved
by the university. Northeastern does not sell personal information.
The university complies with lawful orders for production
of records pursuant to law enforcement investigations and
in supplying information as may be required by local, state
and federal agencies.
Cookies
A “cookie” is a small file deposited on your computer
by a Web site you visit. When connecting to the Alumni Web
site,
session cookies are offered to your computer. In order to
use the Alumni Directory and its services, your browser must
accept these cookies. The cookies are temporary, and do not
contain personal information. Once you are finished using
the Alumni Directory and you “quit” the Web browser
application, the session cookies are deleted.
Your e-mail address
Submission of your e-mail address is not required in order
to make a donation or payment, or to participate in our online
services. If you do provide your e-mail address, we will use
it to acknowledge your donation and communicate with you on
topics we feel may fit your interests.
E-mail messages
If you send us e-mail, we may share your e-mail address and
message content with others at the university, and with persons
and organizations outside the university who may be called
on to assist in processing your donation or payment.
Opting out of e-mail messages
If you are currently receiving e-mail from us, you can unsubscribe
by following the opt-out instructions detailed in the e-mail
message. You may also unsubscribe by updating
your personal information and typing “unsubscribe”
in the comments box.
Solicitation of information from children
Northeastern does not knowingly solicit personal information
from children or send them requests for personal information.
Access to information and files pertaining to you
You have the right to request access to information and
files pertaining to you. You may exercise these rights by
contacting the office appropriate to your role at the university.
Requesting access to information and files pertaining to
you
To request access to information and files pertaining to you,
we invite you to contact:
Office of Alumni Relations
Northeastern University
716 Columbus Avenue, 190 CP
Boston, MA 02120
alumni@neu.edu
(617) 373-2656
(617) 373-8522 fax
Procedure for requesting access to information and files
pertaining to you
To request access to information and files pertaining
to you, a written request is required. In your request, we
ask that you share with us the following information:
- your
name
- contact
information, including your e-mail and postal addresses
- the
item(s) of information you wish to access
- the
reason for requesting access to the information
The
university will respond to requests no later than 60 days
after receipt. If a request is denied, we will send a written
explanation explaining the reason for the denial and a notification
of your right to file a written statement of disagreement.
The university may also provide a right to have the denial
reviewed. If the university is unable to act within 60 days,
we may extend that time by no more than an additional 30 days.
If we need to extend this time, we will notify you of the
delay and the date by which we will complete action on your
request.
Your right to request information pertaining to you be
removed from NU systems and files
You have the right to request information pertaining to you
be removed from NU systems and files. There are some instances,
however, where the university may deny a request to remove
information. For example, the university may decide not to
remove the following types of information including, but not
limited to:
- Information
required to be maintained by the university as part of
student or employment records, or pursuant to local, state
or federal law, statute or other regulation, or in performance
of contractual obligations and/or
- Information
compiled in reasonable anticipation of, or for use in
a civil, criminal or administrative action or proceeding.
Procedure for requesting removal of information pertaining
to you
To request removal of information pertaining to you, a written
request is required. In your request, we ask that you share
with us the following information:
- your
name
- contact
information, including your e-mail and postal addresses
- the
item(s) of information you want removed
- the
reason for requesting removal of the information
The
university will respond to requests no later than 60 days
after receipt. If a request is denied, we will send a written
explanation explaining the reason for the denial, and a notification
of your right to file a written statement of disagreement.
The university may also provide a right to have the denial
reviewed. If the university is unable to act within 60 days,
we may extend that time by no more than an additional 30 days.
If we need to extend this time, we will notify you of the
delay and the date by which we will complete action on your
request.
Redress
If you are not satisfied with the outcome of a privacy
inquiry, you have the right to seek redress. To exercise this
right, please contact in writing
Office of Information Security
Northeastern University
448 Columbus Place
Boston, MA 02115
Include the following information:
- your
name
- a
description of the problem or concern
- contact
information, including your e-mail and postal addresses
- the
names of person(s) you have contacted about the problem
- copies
of responses received from them
The
university will respond to requests no later than 60 days
after receipt. If a request is denied, we will send a written
explanation explaining the reason for the denial, and a notification
of your right to file a written statement of disagreement.
The university may also provide a right to have the denial
reviewed. If the university is unable to act within 60 days,
we may extend that time by no more than an additional 30 days.
If we need to extend this time, we will notify you of the
delay and the date by which we will complete action on your
request.
How to contact the organization
If you have a question about this privacy policy, please contact
the Office of Alumni Relations. Contact information for this
office is shown in the section entitled “Requesting access
to information and files pertaining to you.”
Privacy officer
If the Office of Alumni Relations is not able to answer
your question, please e-mail privacy@neu.edu.
A member of the Information Security department will assist
you.
Changes to the privacy policy
This privacy policy is subject to change at any time. We encourage
customers to regularly review the privacy policy for any changes.
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