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Facilities Division - Recycling and Waste Removal Request Procedure


Procedure

Title: Recycling and Waste Removal Request Procedure
Policy / Procedure No: FD005
Purpose: To define the procedures for requesting recycling services; container pick-up, confidential materials pick-up, computer/electronics recycling and solid waste removal.
Who Performs: Building Services/ReNU
Documents Needed: None
General Information: Recycling coordinates the recycling services for the University. The Recycling program accepts a wide variety of materials and all departments are encouraged to participate. Please visit http://www.dac.neu.edu/renu/ for a list of materials.
Special Instructions: For computer/electronic pick-up, please complete and fax an Asset Disposition form to the Finance Department 251 Richards Hall Attention: Director Research & Property. This form can be found at www.facilities.neu.edu, select forms.
Contact Person: Facilities Customer Service Center, x2754

PROCEDURE:

1. If requesting computer or electronic recycling, the requesting department must complete and fax an Asset Disposition form to the Finance Department. After obtaining approval, the Finance Department will fax Recycling the computer/electronic recycling request. No electronics recycling is handled through Facilities Customer Service.

2. Student, faculty or staff person calls the Facilities Customer Service Center at x2754 to enter in a work request.
Self-service is available via: www.facilities.neu.edu.

3. The customer provides the following information:

  • Customer name, phone number and NEU email address
  • Location, i.e., building, and room number
  • Alternate contact name if possible and their phone number
  • Department name, if applicable
  • Detailed description of problem
4. Customer will receive a verification email, which includes the work order number for future reference.

5. Email confirmation will be sent to confirm that the work request is done.